Point of Sale Functions (POS) Overview
The SapphireOne Web Pack Point of Sale functions allow for an unlimited number of users to access all SapphireOne Point of Sale (POS) screens in real-time from any device with a browser.
Point of Sale Functions
Easily set-up multiple Point of Sale (POS) terminals for minimal outlay, or allow staff to move around the floor and enter transactions on the go. When using SapphireOne Web Pack POS mobile functionality, transactions can be finalised at a main terminal or payments can be processed on mobile devices to allow for quick and easy customer service.
The Transaction List function displays a list of POS transactions currently in SapphireOne.
The LayBy Payment function displays a list of LayBy transactions currently in SapphireOne.
Reconciliation in Point of Sale Functions
The Reconciliation function allows the user to reconcile the till when required.
SapphireOne’s implementation of both Dictation (MacOS) and Speech to Text (Windows) is a game changer for data entry. Any data entry field you can type into using a keyboard can use this feature.
You can also use this functionality on all inquiry screens within SapphireOne. For example, the user is in a Contact within a Client. They may have made a phone call to that particular client using the Softphone technology. Consequently, this will automatically date and time stamp both the contact and the phone number you called.
As soon as the call is completed, the user has the ability to use Speech to Text (Windows) or Dictation (MacOS). They can dictate into the memo field of the CRM contact, adding as much description as they require.
Dictation and Speech to Text Procedure
This functionality applies across every single Data Entry screen. For example, the SapphireOne user is entering a Vendor Invoice (VI). Additionally, you may want to add a memo within the Vendor Invoice (VI). The user can utilise the tool and simply dictate the memo.
Another example is if the user wants to add additional lines to the General Ledger account, within each General Ledger account. When the user is completing data entry using a General Ledger, there’s always a unique memo field for each GL account line. The user can then utilise this feature to quickly add the information they need to add. Alternatively, you may have an interview with an employee. After the interview process is completed, the user can then make notes about the employee.
Speech to Text or Dictation is an extremely powerful tool. It is something that we at SapphireOne, as well as our clients, utilise daily. It is a massive timesaver.