SapphireOne Privacy Statement


SapphireOne Pty Ltd (“SapphireOne”) recognises the importance of privacy and is committed to protecting your personal information in compliance with the Australian Privacy Principles (“APPs”) contained in the Privacy Act 1988 (Cth) (“Privacy Act”).

What Personal Information Does SapphireOne Collect?

The types of personal information SapphireOne collects depend on your interactions with us. We may collect personal information from you when you:

  • purchase any software from SapphireOne; or
  • engage in business dealings with us (whether as a client, vendor, or in the context of a transaction).

For clients or website subscribers, we usually collect your name, title, business address, email address, and contact numbers. If necessary to provide our software or other information (such as email updates), we may collect additional personal information. However, we do not collect personal information we do not need.

For business contacts, we may collect basic business contact information (e.g., name, title, work contact details). Generally, SapphireOne will not collect sensitive information about your organisation. 

How Does SapphireOne Use Personal Information?

We collect personal information to provide our products and services, conduct our business, and communicate new software developments to our clients.

For example, if you are a client we may use your personal information to notify you of industry developments via broadcast emails and blogs to provide information about our new version updates. If you do not wish to receive these communications, please contact us using the details provided in this Privacy Policy. SapphireOne uses personal information collected from business contacts only for the purpose it was collected. 

Will Your Personal Information be Given to Anyone Else?

SapphireOne does not sell, rent, or trade your personal information with third parties. We may cautiously disclose personal information to SapphireOne business partners who can offer valuable information, products, or services. Otherwise, SapphireOne only discloses personal information if required by law or permitted under the Privacy Act.

Security of Personal Information

SapphireOne takes reasonable steps to ensure the security of your personal information, including secure premises, password-protected IT systems, regular audits and data integrity checks, and up-dated fire wall software. All SapphireOne employees must treat personal information held by SapphireOne as confidential.

Access and Correction

You have the right under the Privacy Act to access and request correction of your personal information held by SapphireOne. To do so, please submit a written request to SapphireOne using the contact details provided in this Privacy Policy.

Online Privacy Issues

We may collect limited personal information through our website (e.g., if you subscribe). Our website may contain links to other websites. SapphireOne is not responsible for the privacy practices of such sites and recommends reviewing their privacy policies.

Updates to Privacy Policy and Contact Information

This SapphireOne Privacy Policy may change from time to time and is available to anyone who requests it or visits

If you have questions or comments about our Privacy Policy, or if you wish to make a complaint about how SapphireOne has handled your personal information, please contact SapphireOne:

Attention:SapphireOne Pty Ltd Locked Bag One Bondi Beach NSW 2026 Australia
Phone: +61 2 8362 4500

For further information about privacy issues and the protection of privacy, visit the Australian Information Commissioner’s website at

This privacy policy applies to SapphireOne Pty Ltd.