SapphireOne collaborates with leading technology providers to extend our all‑in‑one ERP, CRM and DMS. During implementation, we establish secure API and EDI connections through a structured approach — discovery, configuration, testing, training and go‑live — ensuring integrations align to your workflows and scale with your organisation . When required, our engineers add new or unsupported APIs/EDIs via bespoke programming while maintaining a single, stable version of SapphireOne .

Integration categories with featured partners

• eCommerce and marketplaces – Connect storefronts and sales channels for real-time orders, inventory and client data. Featured partners include Shopify, WooCommerce and BigCommerce for store operations, plus ChannelAdvisor, BrandScope, BCF and Anaconda for multi-channel retail management — unified through SapphireOne’s API/EDI framework during implementation.
• Payments and POS – Streamline receivables and reconciliation with Stripe, CyberSource and PayPal integrated to SapphireOne and Sapphire Web Pack. We verify credentials, mappings and data flows alongside your team before go-live to ensure straight-through processing.
• Shipping and logistics – Automate labels, tracking and freight charges with EasyPost and MoveIT. Inventory and Accounts updates are synchronised through tested API/EDI connections established during implementation.
• EDI and retail – Standardise order, ASN and invoice exchanges using SPS Commerce and other EDI services, including Pacific Commerce, SKF and B2BE. SapphireOne also provides SPS-specific tools for bulk order import, acknowledgements and invoice workflows directly within your data file.
• FX and treasury – Keep exchange rates current with OANDA, XE and ExchangeRateAPI, ensuring multi-currency accuracy across your companies and locations.
• Communications and marketing – Align activity with client records using Mailchimp for campaigns, with soft-phone/SMS options for direct communications via SpliceCom Softphone and Optus SMS, recorded within SapphireOne’s CRM.
• Compliance – Access Fair Work Ombudsman information as required to support operational compliance needs alongside your SapphireOne workflows.

How we work with partners

• Technical enablement – We align on specifications, data mappings and test plans, then validate integrations with client stakeholders during UAT and training .
• Joint delivery – We support training, go‑live and post‑launch monitoring to ensure reliability and scale for our mutual clients .
• Bespoke extensions – If an integration is not yet supported, SapphireOne’s custom programming team onboards new providers and folds enhancements into our unified application model for stability and speed .

Why partner with SapphireOne

Partner with SapphireOne to deliver secure, scalable integrations that drive measurable outcomes for our mutual clients. Speak with us to explore certification and go‑to‑market options.

• Unified platform, less complexity – Leverage integrated Accounts, Inventory, Job Projects, Assets, Payroll/HR, Management, Utilities and Workbook — and connect once to share data everywhere .
• Proven integration method – From initial consultation to go‑live support, we validate data flows with your team to ensure accuracy and performance .
• Extensible by design – We regularly add new APIs/EDIs through custom programming to meet evolving client and industry needs .

Featured Partners