Terms Of Use

Welcome to SapphireOne Pty Ltd (“SapphireOne”) website (the “Site”). By accessing or using this Site, you agree to the following Terms of Use, which include our legal disclaimer and privacy policy, and any other terms or conditions on this Site. We reserve the right to change these terms at any time without notice, and by continuing to use our Site, you accept the Terms of Use as they apply from time to time. This legal disclaimer is in no way limited or altered by any other terms or conditions on this website.


The information, products, services, and resources (the “Content”) available at this Site are designed to provide a summary and general overview of matters of interest to you. However, you use this Site at your own risk, and you must evaluate and bear all risks associated with the use of any Content, including reliance on the accuracy, completeness, or usefulness of any Content.

The information on this Site is liable to change, and while we attempt to ensure that the content is current, we do not guarantee its currency as there may be delays, errors, or omissions. For your convenience and information, this Site contains links to other sites, but SapphireOne makes no representation or warranty as to the accuracy or any other aspect of the information on those linked sites. No link to another site should be construed as an endorsement or recommendation of any information, goods, or services referred to.

You acknowledge that parts of this site are provided or maintained by third-party providers (“Providers”) and not by us. Your correspondence or dealings with any Providers are solely between you and that Provider, and you agree that we will not be liable or responsible for any loss or damage of any sort incurred as the result of such dealings.

The Site

We endeavour to provide a convenient and functional site, but we do not guarantee that the Content will be error-free or that the site or the server that operates it is` free of viruses or other harmful components. If your use of the site results in the need for servicing or replacing property, material, equipment, or data, we will not be responsible for such costs.

Without limiting the above provisions, everything on the Site is provided to you “as is” and “as available” without warranty or condition of any kind, either expressed or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.


SapphireOne is not responsible to you or anyone else for any loss suffered in connection with the use of this Site or any of the Content. This includes but is not limited to, the transmission of any computer virus. We recommend that prior to using any downloaded file, you carry out an appropriate virus check.

Intellectual Property

All trademarks mentioned on this Site belong to SapphireOne. Unless otherwise indicated, SapphireOne owns the copyright in the Content on this website.

No reproduction of material

No material on this Site can be reproduced, adapted, distributed, stored in a retrieval system, or transmitted without our prior written consent from SapphireOne. You may print out any Content on this website for your personal use. All other use, copying, or reproduction of this website or any part of it is prohibited (except to the extent permitted by law). None of the Content or any part of it may be reproduced on any other internet website.


To purchase Products on the Site, you must create an account and complete all information required by us. For each account, you must provide a password, a login name, and a valid email address to contact you. You are responsible for maintaining the confidentiality of your password and login name. Furthermore, you are responsible for any and all activities by you or any other person using your login name. You may change your password at any time by editing within Account Information. It is a condition of the creation of an account and use of the Service that: (a) you are capable of forming a legally binding contract; (b) you hold a valid email address; (c) you are a body corporate registered in Australia, a partnership under the laws of a State or Territory of Australia, Australian government authority or agency, an association (incorporated or unincorporated) under laws of a State or Territory of Australia, or a corporation registered in your home country or country of registration, or an individual who is at least 18 years old; and (d) you are not acting in the capacity as a trustee of any other person.


Any order for Products made through the Site is an offer by you to purchase those Products for the price of those Products (together with all applicable Delivery Fees and Taxes) at the time you place the order. You must provide us with any additional details and/or confirm your details if requested by us in connection with any order. You must provide us with complete and accurate details when making an order through the Site. It is your responsibility to comply with all Applicable Laws (including any minimum age requirements) in ordering Products on the Site.

We may reject your order in our absolute discretion (including, without limitation, where any Product in the order is not available, if there is an error or omission in the price or description of the Product on the Site, or payment in respect of the order is unable to be processed). If we reject your Order, we will endeavour to notify you within a reasonable time.

We will send you an email confirmation of each order accepted by us. We may cancel the whole or any part of an order (including any orders that we have accepted) at any time without any liability to you if: (a) any Product in the order is not available; (b) there is an error or omission in the price or description of any Product in the order on the Site; (c) we reasonably believe you are in breach of any term or condition of this Agreement; or (d) payment in respect of the order is unable to be processed. If we cancel any order, we will endeavour to provide you with reasonable notice. We will not charge you for that part of an order cancelled by us.


For some Products, we may contact you to make arrangements for delivery. We will only deliver your order if someone is at the delivery address to accept delivery of the order. We may require the person accepting the delivery of your order to provide us with proof of identity and/or the credit card used to pay for the order (if applicable). If no one accepts delivery of your order at the delivery address, we will endeavour to contact you, or you may contact us, to arrange for delivery at a different time. We may charge you an additional Delivery Fee for re-delivery of your order. You acknowledge and agree that any person at the delivery address who receives the Products is authorised by you to receive your order. Risk in the Products and title in the Products ordered on the Site passes to you upon delivery to you at your delivery address.


SapphireOne does not return any products that have had the licences activated. Once activated, users are bound by the terms and conditions of the signed licence agreement.

Fees and Charges

We will charge you, and you agree to pay, the price of each Product ordered on the Site together with all Delivery Fees and Taxes and any other fees and charges set out in these terms and conditions. Prices for Products are shown in Australian Dollars on the Site at the time you place your order and are inclusive of GST. Prices for Products are subject to change from time to time. Subject to these terms and conditions, once we have accepted your order, we will not change any prices that apply to the Products in that order. Prices for Products may not be the same as the prices in any of our stores for the same Products, and we are not obliged to match any prices in our stores or those of any third party.


All payments are made by a secure server, which will encrypt each transaction as a security precaution, and all payments must be made in Australian Dollars only. You may pay for an accepted order using (a) Visa; (b) MasterCard; (c) Debit cards displaying a Visa or Mastercard logo; (d) PayPal; and (e) American Express.
If we are unable to successfully process payment for your order, then we may reject or cancel your order. If you choose to pay by credit card, you authorize us to debit the amount that is payable for an accepted order from your nominated credit card. You must not pay, or attempt to pay, for Products through any fraudulent or unlawful means.

SSL Statement

This website supports Secure Socket Layers of 128-bit and greater, providing secure communication by encrypting all data to and from the site. However, we cannot guarantee the security of any information you transmit to or from our Site, and you do so at your own risk.

Agreement to Terms

By accessing or using this Site, you agree to the Terms of Use of our Site. The Terms of Use include this legal disclaimer and our privacy policy and any other terms or conditions on this Site. We may change the Terms of Use at our discretion and without notice. By continuing to use our Site, you accept the Terms of Use as they apply from time to time. This legal disclaimer is in no way limited or altered by any other terms or conditions on this website.


These Terms of Use are governed by the laws of New South Wales, Australia. If any provision of these Terms of Use is found to be invalid or unenforceable, the invalidity or unenforceability of such provision shall not affect the other provisions of these Terms of Use, which shall remain in full force and effect.