Hardware and Infrastructure - Navigating Implementation and Deployment - A Strategic Approach

The implementation and deployment of SapphireOne within your organisation is a pivotal phase that transforms your operational capabilities. This process involves meticulous planning, execution, and collaboration to ensure that SapphireOne is seamlessly integrated into your existing infrastructure. In this article, we will explore the key steps and considerations for a successful SapphireOne deployment, focusing on the practical aspects of hardware and infrastructure setup, and how to optimise the environment for peak performance and security.

Server and Client Terminal Setup

A successful deployment begins with the installation and configuration of the server that will host SapphireOne. Our team will work closely with your IT team to ensure that the server meets the recommended specifications for optimal performance. This includes setting up the operating system, configuring network settings, and installing SapphireOne.

For client terminals, we will work closely with your IT team to ensure that each workstation is properly configured to communicate with the server. This includes verifying that all necessary drivers and peripheral software are installed and that network permissions are correctly set.

Point of Sale and Stocktake Tablet Deployment

For organisations utilising SapphireOne Web Pack for POS and stocktake, we will guide you through the deployment of tablets, ensuring they are fully configured with the necessary settings. Our team will also provide training on how to effectively use these devices within SapphireOne for inventory management and sales transactions and more.

Peripheral Device Integration

The integration of peripheral devices such as barcode scanners, printers, and scales is critical for the efficient operation of SapphireOne. We will oversee the installation of these devices, ensuring they are compatible with SapphireOne and properly configured for immediate use. Our team will conduct tests to confirm that data is accurately captured and processed by SapphireOne.

Network Infrastructure and Security

A robust network infrastructure is essential for SapphireOne’s reliable operation. We will review your network setup to ensure it can handle the required data throughput. This review includes collaborating with your IT team and installers to configure secure wireless access points (WAPs) for mobile users and to implement security measures, including firewalls and SSL certificates, to protect your data. SapphireOne can recommend third-party experts to assist with installation, maintenance, and security.

Training and Support

To empower your staff with the knowledge to utilise SapphireOne effectively, we offer comprehensive training sessions tailored to your organisation’s needs. Additionally, our dedicated Australian-based support team is available to assist with any queries or issues that may arise during and after deployment. We also maintain a detailed Knowledge Base and offer 24/7 AI support to our clients.

In conclusion, the deployment of SapphireOne is a strategic process that requires careful planning and execution. By partnering with SapphireOne, your organisation will benefit from our expertise in hardware and infrastructure setup, ensuring a secure and efficient execution. Our commitment to your success extends beyond deployment, with ongoing support and training to maximise the value of SapphireOne within your operations.

For further assistance or to discuss your specific requirements with a SapphireOne Management Consultant, please contact us at +61 2 8362 4500 or email Sales. We are here to support you every step of the way in your implementation journey.


You can review our Blog and YouTube channel for additional information and resources on SapphireOne ERP, CRM and Business Accounting software.

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