This article suggests a possible explanation as to why you can get Debtors that are out of Balance at times.
There are numerous Automatic Functions that can be run at a specified times, preferably late at night so that the Computer or Controller is not trying to perform these functions at the same time as business is being conducted during the day.
These are to:
|Run at a certain time||Run Verify Posted|
|Check the Alarms||Get the FX rates|
|Run Ageing||Run a locations check|
With large data files the whole system will possibly slow down if this is attempted during business hours.
There is no difference in the way these functions run. Whether you start them manually or run them automatically.
You should be aware that when running the Automatic Functions, the Computer or Controller, irrespective of the Run at time you have selected may not complete the functions assigned to it in the one night. This means that while it is Catching up, you may find things like Debtors out of Balance and other errors in balance sheets. So first check and make certain that the automatic functions if set up as seen on the next page have been completed and then look elsewhere for the problem.
These functions are set up in master defaults function as seen below.
To go to this function got to, Utilities \ Controls \ Master Defaults \ System Page
The Automatic Functions area is on the right hand column as seen below.
Enter/select the details or checkboxes as required.