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About Us

Our story of service, growth, and impact

Performance and flexibility are at the core of SapphireOne. We combine true on-premises deployment for data sovereignty, an unmatched native feature set that reduces bolt-ons, and device-agnostic access for teams working across Mac, Windows and the web. Our Australian-based experts, enhanced by AI-driven capabilities, help your organisation realise value quickly and scale with confidence.

What makes us different

  • 100% on-premises, data-sovereign ERPRetain full control of your data and meet stringent compliance requirements without relying on external cloud services.
  • Expansive native capabilities – Run Accounts, Inventory, Job Projects, Assets, Payroll/HR, Management, Utilities and Workbook from one integrated code base, minimising add-ons and integration sprawl.
  • Device-agnostic access with Web Pack – Access live operational data from Mac, Windows and any modern browser — supporting work in the office, warehouse, store or field.
  • Australian-based, AI-enhanced support – Receive responsive assistance from local specialists, augmented by AI to accelerate answers and resolutions.
  • Bespoke custom programming – When requirements extend beyond the already rich feature set, our team scopes, prototypes and delivers tailored functionality — while preserving a single, stable version for all clients.

Why organisations choose SapphireOne

  • Faster time-to-value – A comprehensive suite that streamlines finance, Payroll/HR, Inventory, Job Projects and more, reducing complexity from day one.
  • Scalability built in – Support for unlimited companies and unlimited web users as your operations expand.
  • Integrations and extensibility – Connect to leading payments, eCommerce, logistics and EDI providers, with new APIs added through custom programming as required.
  • Stable, mature and proven – Decades of continuous development aligned to real-world operational needs ensures performance, reliability and ongoing innovation.

Let’s tailor SapphireOne to your organisation

From initial consultation through to go-live, we configure, train and support your team so you can operate with clarity, control and confidence.

The original idea and development of SapphireOne began in the Tekapo building in 1979, before coming to fruition with the release of Version 1 in 1986. Since then, SapphireOne has grown from a commitment to building robust, integrated ERP, CRM and DMS capabilities into a sustained programme of innovation, backed by more than $330 million in research and development. SapphireOne continues to deliver weekly updates and adopt new technologies early, enabling clients to move forward with confidence.

Our open and collaborative development culture allows clients to share ideas directly with our team, helping shape features that matter. From first log-in to global rollout, SapphireOne scales seamlessly, supporting unlimited concurrent users and evolving as organisational requirements change.

John Adams founded what is now SapphireOne in 1979, starting in the Tekapo building in Timaru, New Zealand, before immigrating to Australia in 1982 to continue growing the business.

In the early 1980s, he began developing an ERP-focused business management and accounting application that became Sapphire, with the first version released in 1986. Since then, we have continuously enhanced SapphireOne to deliver world‑class functionality.

From the outset, John’s vision was for true platform independence—a principle that remains central today. SapphireOne can be deployed concurrently on both Apple and Microsoft Windows operating systems, a concept envisaged from Version One and sustained ever since. In the early 2000s, we introduced the built‑in HTML WebServer, enabling users to import data via a desktop browser or on iOS and Android devices.

As founding CEO, John Adams has played a pivotal role in SapphireOne’s day‑to‑day operations and continues to do so. He lives in Bondi Beach, with his office located nearby, and is married with one son.

We are proud of our history and remain committed to providing a reliable, versatile application that evolves with our clients needs.

Our History

January 2026

SapphireOne version 21.0 released.


SapphireOne V20.8

SapphireOne version 20.8 released.


November 2025

October 2025

SapphireOne-Trademark

SapphireOne is pleased to announce that we have re‑registered our trademark “SapphireOne” with the United States Patent and Trademark Office (USPTO). This reinforces our brand protection and recognition, reflecting our ongoing commitment to innovation, design excellence, and client confidence.


SapphireBondiBlue-Trademark

SapphireOne is pleased to announce that we have re‑registered our trademark “Sapphire Bondi Blue” with the United States Patent and Trademark Office (USPTO). This reinforces our brand protection and recognition, reflecting our ongoing commitment to innovation, design excellence, and client confidence.


October 2025

August 2025

Digital Service Provider Operational Security Framework-Letter of Confirmation

SapphireOne has again been approved by the Australian Taxation Office (ATO) as a certified Australian Digital Service Provider (DSP). The certification is in compliance against the ATO requirements of the Digital Service Provider Operational Framework.


SapphireOne Pty Ltd has been certified by Compass Assurance Services under the ISO 27001:2022 Information Security Management Systems standard. This certification covers the development, implementation, training, maintenance, and support of SapphireOne as an enterprise resource management application, as detailed in our Statement of Applicability dated 12 May 2025. The control sets in the Statement of Applicability are used solely for assessing the relevance of controls within the Information Security Management System.


July 2025

May 2025

SapphireOne-Version-20.7

SapphireOne version 20.7 released.


SapphireOne-Version-20.6

SapphireOne version 20.6 released.


February 2025

November 2024

SapphireOne-Version-20.5

SapphireOne version 20.5 released.


Export Awards Finalist 2024

SapphireOne has been honoured as a finalist in the Professional Services category for the 2024 Premier’s NSW Export Awards.


September 2024

August 2024

SapphireOne-Letter of Confirmation-2024

SapphireOne has again been approved by the Australian Taxation Office (ATO) as a certified Australian Digital Service Provider (DSP). The certification is in compliance against the ATO requirements of the Digital Service Provider Operational Framework.


SapphireOne version 20.4 released.


June 2024

May 2024

Bondi Innovation Forum 2024

SapphireOne is proud to be the principal sponsor of the Bondi Innovation Forum 2024.


SapphireOne-Version 20.4

SapphireOne version 20.3 released.


March 2024

November 2023

SapphireOne-Version 20.2

SapphireOne version 20.2 released.


Export Awards Finalist 2023

SapphireOne has been recognised as a finalist in the prestigious Premier’s NSW Export Awards 2023. We are honoured to have received a signed certificate formally acknowledging this achievement.


September 2023

August 2023

SapphireOne - Version 20.1

SapphireOne version 20.1 released.


SapphireOne - Version 20.0

SapphireOne version 20.0 released.


July 2023

May 2023

SapphireOne - Version 19.6.1

SapphireOne version 19.61 released.


SapphireOne-Version 19.5

SapphireOne version 19.5 released.


December 2022

October 2022

Export-Awards-2022

Due to SapphireOne’s esteemed nomination, members of the SapphireOne team had the opportunity to attend the Export Council of Australia Awards. With the ceremony taking place on Wednesday 12 October.


SapphireOne-Version-19.4

SapphireOne version 19.4 released.


September 2022

July 2022

SapphireOne-Version-19.3

SapphireOne version 19.3 released.


SapphireOne ECT Certification

SapphireOne successfully completes and certified for PAYEVNT 2020, Salary and Wages, Closely Held Payees, Inbound Assignees, Working Holiday Makers, Seasonal Workers Programme, Labour Hire and Other Specified Payments.


April 2022

October 2021

ATO-Certified-SapphireOne

SapphireOne has been approved by the Australian Taxation Office (ATO) as a certified Australian Digital Service Provider (DSP). The certification is in compliance against the ATO requirements of the Digital Service Provider Operational Framework.


SapphireOne-Certification of Registration-ISO27001

SapphireOne has been re-certified, valid until March 2024, for ISO 27001:2013 – Information Security Management Systems Certification. This certification provides our clients and vendors with an independent endorsement that our commitment to protecting crucial information security meets international standards.


October 2021

September 2021

sapphireone-2021-nsw-premiers-export-awards

SapphireOne is announced as a proud Finalist of the 2021 Premier’s NSW Export Awards for Advanced Technologies. SapphireOne was chosen in recognition of our achievements in sustainable international business growth and innovative software solutions.


SapphireOne-Logo

SapphireOne version 18.4 released.


April 2021

February 2021

Jack Adams-FIS Ski World Championships

Jack Adams competes for New Zealand in the Giant Slalom and Slalom at the 2021 FIS Alpine World Ski Championships.


SapphireOne released Version 18.3

SapphireOne version 18.3 released.


December 2020

November 2020

SapphireOne Memory

Eliza Grigg and Jack Adams crowned New Zealand Alpine National Combined Disciplines overall champions.

Eliza Grigg and Jack Adams crowned New Zealand Alpine National Combined Disciplines overall champions.


December 2020

July 2020

WesternUnion Partnership with SapphireOne

Western Union Business Solutions enables companies of all sizes to send and receive cross-border payments and manage foreign exchange.


Sapphire 18.2 Single User Version

SapphireOne version 18.2 released.


June 2020

June 2020

SapphireOne has been approved by the Australian Taxation Office (ATO) for its Annual Certification of Single Touch Payroll (STP) and Standard Business Reporting (SBR2) on 11th June 2020.

SapphireOne has been approved by the Australian Taxation Office (ATO) for its Annual Certification of Single Touch Payroll (STP) and Standard Business Reporting (SBR2) on 11th June 2020.


Bordo international implemented Moveit API as their Freight Management System early this year.

Bordo international implemented Moveit as their Freight Management System.


December 2020

November 2019

SapphireOne-API Integration

With SapphireOne’s highly customisable web/internet API you can create an amazing customer experience, where all clients who have access to your API browser can connect with you in real-time.


SapphireOne Integration with Australia Post API

The API Integration with Australia Post and StarTrack enables the ability for the API to provide a list of available services and rates to choose from.


November 2019

November 2019

SapphireOne Integration with Brandscope API

With the integration of Brandscope, now our client can automatically upload  Inventory data and status from their SapphireOne ERP system into Brandscope.


Tyro provides an in-store EFTPOS and eCommerce online payment solution which now connects to SapphireOne.

Tyro provides an in-store EFTPOS and eCommerce online payment solution which now connects to SapphireOne.


September 2019

September 2019

SapphireOne has partnered with PayPal to provide an easy, fast and secure solution for payment of invoices on the spot.

SapphireOne has partnered with PayPal to provide an easy, fast and secure solution for payment of invoices on the spot.


SapphireOne Community

IT’S ARRIVED! SapphireOne would like to introduce your new resource SapphireOne Community. This is a central place where all our clients and users can access the latest guides, interactive manuals and step-by-step videos of our SapphireOne application.


June 2019

May 2019

GS1 nexus Conference

SapphireOne a partner of GS1 Australia, exhibits at their Nexus Conference in Melbourne 14 May and Sydney 17 May 2019.


4D World Tour

SapphireOne development team attended the annual 4D World Tour- Step it up training day on 4D v17, 15 May 2019.

ORDA, 4D Write Pro, 4D View Pro and Remote Data Store bodes well for a very bright development future between SapphireOne and 4D


May 2019

May 2019

SapphireOne was nominated as a finalist in the prestigious 2019 FINTECH BUSINESS AWARDS

SapphireOne was nominated as a finalist in the prestigious 2019 FINTECH Business Awards.


SapphireOne has partnered with WooCommerce so you can create sales invoices and manage your inventory from your WooCommerce site. Seamlessly integrate WooCommerce into SapphireOne to simplify all your accounting needs.

WooCommerce is your online store which connects to SapphireOne ERP for all accounting and inventory needs. Read more – Woocommerce Accounting Software Sapphireone


March 2019

March 2019

SapphireOne integration ensures your contacts are updated automatically in Mailchimp

Mailchimp is a marketing automation platform and email service and connects with SapphireOne to keep in touch with your contacts. Read more – Mailchimp Sapphireone Partnership


GS1 transforms how you share and communicate information and connects with SapphireOne for a centralised data base

GS1 transforms how you share and communicate information and connects with SapphireOne for a centralised data base. Read more – Barcoding Sapphireone Gs1


February 2019

February 2019

SapphireOne has partnered with OANDA to provide reliable, accurate, foreign exchange rates

Accurate Foreign Exchange Rates with OANDA and SapphireOne. Read more – Foreign Exchange Rates Sapphireone Oanda


SapphireOne ERP partnered with Shopify

GS1 transforms how you share and communicate information and connects with SapphireOne for a centralised data base. Read more – Barcoding SapphireOne GS1


December 2018

December 2018

SapphireOne partners with platforms and integrated add-ons to meet the changing needs and requirements of our clients.

SapphireOne has partnered with platforms and integrated add-ons to meet the changing needs and requirements of our clients.


SapphireOne partnered with Stripe offering clients the ability to accept credit card payments online or in-person. Sapphire Web Pack for on-the-go mobile payments and SapphireOne client-server desktop for digital payments. Enter in client’s credit card details: Number, Name of Account Holder, Expiry Date and process.

SapphireOne partnered with Stripe offering clients the ability to accept credit card payments online or in-person.  Sapphire Web Pack for on-the-go mobile payments and SapphireOne client-server desktop for digital payments. Enter in client’s credit card details: Number, Name of Account Holder, Expiry Date, CCV and process. Option to save primary card details. Read more – SapphireOne Erp With Stripe


December 2018

October 2018

SapphireOne launched version 17

SapphireOne launched Version 17 at North Bondi Surf Lifesaving Club


SapphireOne has been whitelisted for SBR2

SapphireOne has been whitelisted for SBR2.


July 2018

July 2018

4D’s v17 beta has been internally deployed and tested at SapphireOne ERP Software

4D’s v17 beta has been internally deployed and tested for a couple of weeks. We are pleased to announce there are no detected issues. Increased performance for tasks such as payroll, tax reports, etc. We are very excited & eager to deploy v17, ASAP.


Security level of 4D Web server has been increased again with the support of HTTP Strict transport Security in Version 17

Version 17 Beta is now live at SapphireOne.


May 2018

May 2018

Full Approval granted SapphireOne for BAS services (PLS) and STP low risk API (payevent services)

SapphireOne achieved Full Certification Single Touch Payroll (STP) and Standard Business Reporting (SBR2) on 1st May 2018.


SapphireOne has been assessed and certified by ISO 27001

SapphireOne has been assessed and certified by Compass Assurance Services for ISO 27001:2013 Information Security Management System. The scope of certification covers that SapphireOne develop, implement, train, maintain and support an enterprise resource management application according to the Statement of Applicability.


May 2018

April 2018

Sapphire Bondi Blue Trademark

Bondi Blue is the demonstration company data file we use for training purpose. Sapphire Bondi Blue is now another trademark of SapphireOne Pty Ltd.


SapphireOne sponsored for the Skiing World Championship

30th January 2018 – Bondi Teen Sponsored by SapphireOne for the World Junior Championship Alpine Skiing in Davos, Switzerland 2018


January 2018

November 2017

SapphireOne has been whitelisted by ATO for SBR2

29th November 2017 – SapphireOne has incorporated the new ATO requirements regarding SBR2 and has been whitelisted by ATO in November 2017.


SapphireOne is an Australian company distributing globally providing an all inclusive resource planning software with applications for managing ERP, CRM, Business Accounting Software

In May 2017, Justice Bromwich in the Federal Court of Australia made orders restraining Sapphire Systems Pty Ltd from infringement of our Sapphire Trade Mark – View Orders.  An order was subsequently made that Sapphire Systems was required to pay us $20,000 and also our costs incurred in the proceedings. Our company was delighted to have its concerns of unauthorised infringement of its intellectual property rights vindicated in such a fulsome way.

We were represented by Adams & Co Lawyers and Barrister Andrew Fox.


May 2017

May 2017

SapphireOne MRP Functionality will dramatically benefit your Production Planning and Inventory Control

MRP functionality is included in the SapphireOne ERP system. SapphireOne MRP Functionality will dramatically benefit Production Planning and Inventory Control.


SapphireOne Periodic Invoice processing

In Autumn 2017, SapphireOne releases a single consolidated bill system named periodic Invoice inside Sapphire and SapphireOne Software suite that simplifies invoice and payment processes. SapphireOne Periodic Invoice aims to gain operational efficiencies through an improved consolidated invoicing system.


May 2017

April 2017

SapphireOne supports Wine Equalisation Tax (WET) for Wine Distributors

Sapphire and SapphireOne added a new function to support Wine Equalisation Tax (WET) for wine manufacturers.


SapphireOne PDF Capture solution improves data accuracy and eliminates the need for manual keying.

SapphireOne introduces PDF capture as a new functionality in Sapphire and SapphireOne software suite to improves data accuracy and eliminates the need for manual keying. View the Press Release for this new features.


February 2017

2016

Sapphire and SapphireOne released version 15 with Contractor FX functionality allowing for the streamline flow of information across the job Project, Payroll, Accounts and Utilities Modes for Employees/Resources linked to various currencies


SapphireOne-Project Accounting-costing

SapphireOne’s Project Accounting Software feature ensures us to handle a large number of projects and manage financial responsibility by comparing expenses to project costings.


October 2015

2015

Sapphire and SapphireOne release version 14


SapphireOne development meeting 2015 Business erp accounting software

SapphireOne-development-meeting-2015-Business-erp-accounting-software


2015

2015

SapphireOne is proud to be sponsoring many groups

SapphireOne is proud to be sponsoring NSW Interschools Snow sports, NSW Snow Sports, NSW AlpineNSW Cross Country and  NSW Freestyle


SapphireOne Lunch Day 2013

Attendees at the 2013 Sapphire and SapphireOne Launch day.


2013

2013

sapphireone web pack - webstore 2012

SapphireOne released an integrated Sapphire WebStore, providing real time updates between back-office and website activities.


Sapphire and SapphireOne enhances integrated POS in conjunction with a Web based POS release.


2011

2010

SapphireOne deploys the Sapphire Web Pack allowing users to access and update SapphireOne data files in real-time from any browser enabled device.


Reporting Management in SapphireOne

Mark Fawcett from Ballarat Bolts and Fasteners started using SapphireOne. 


2009

2009

Don Nichols Team Digital Proud user SapphireOne

Don Nichols from Team Digital started using SapphireOne.


Sapphire and SapphireOne changes to a 4GL/SQL database, dramatically improving processing speeds and removing all restrictions on data file sizes


2008

2007

SapphireOne listing from CPA Australia CFO News 2007

SapphireOne Software listing in CPA (Certified Practising Accountants) Australia – CFO news 2007


Australia business software guide chartered accountants 2005 SapphireOne profile

SapphireOne listed in Business Software Guide 2005-2006. A chartered accountant’s guide to 60 tailored business software solution.


2005

2005

SapphireOne John William Adams interview with AFR Australian financial review

Since the beginning SapphireOne has been competing against technology industry titans like SAP, Oracle. The picture was taken back in 2005 while interviewing with Australian Financial Review – afr.com


Sapphire and SapphireOne integrates its Payroll and Assets modules into the one application


2004

sapphireone in business-software guide 2004

SapphireOne profile from Business Software Guide 2004-2005. Business software guide is a chartered accountants guide to 60 tailored business software solutions.


2004

2003

SapphireOne among top ICT companies in Australia - news from 2003

SapphireOne among top ICT companies in Australia. || View more info about SapphireOne from Business Finance and Accounting Software Guide-2003


Business Finance and Accounting Software guide 2001

SapphireOne appeared in Business Finance and Accounting Software Guide 2001. The key benefits of SapphireOne that were mentioned includes –

  • Ability to analyse and report on any aspect of your operations.
  • Adaptable, reporting and analysis
  • Every field can be reported on, sorted, queried and searched.
  • GST/PAYG compliant with BAS and E-BAS
  • E-commerce Capable
  • Financial, payroll and Assets all included
  • Unrestricted access to historical transactions
  • Foreign Currency
  • Export/ import manager functionality
  • Complete costing and inventory control
  • Platform independent
  • A dynamic relational database

2001

2001

sapphire accounting-software recognise inside the best IT companies in Australia 2001

SapphireOne Accounting Software recognise inside the best IT companies in Australia 2001


SapphireOne-ERP-CRM-Accounting software-Logo

In 2001 we introduced the client server as SapphireOne. The Single user license still continued to be branded as Sapphire while the client server product from this day forward was branded as SapphireOne


2001

2001

SapphireOne BPR News-2001

The Key to unlocking your BAS.


The-GST solution at your fingertips

Full-page advertisement published in the Australian Financial Review and Business Product Review magazine.


2000

2000

SapphireOne-BPR news-2000

sapphireone in the australian news 1999

Sapphire advertisement in The Australian – news.com.au


1999

1999

sapphire advertisement the sydney morning herald 1999

Sapphire advertisement in Sydney Morning Herald front page (top left corner), year 1999


SapphireOne’s flexible design and structure is incredibly powerful which makes it easy to generate complex Financial Reports.

SapphireOne’s flexible design and structure is incredibly powerful which makes it easy to generate complex Financial Reports.
– Cheryl Dutton, MonierPrime – Proud users of SapphireOne Since 1998


1998

1998

SapphireOne-BPR news-1998

Sapphire Web CD, Sapphire 5.1 – Client/Server and Sapphire v6 has arrived.


SapphireOne BPR News 1997

Microsoft Explorer integration.


1997

1997

SapphireOne BPR News 1997

Sapphire in BPR news.


sapphire financials v5 diagram 1993

Sapphire Financials Version 5 diagram 1997


1997

1997

Sapphire in Australian technology Expo

Australian Technology Expo – 1997


1996

Sapphire Software Pty. Ltd. were certified as a member of the Apple Strategic Developer Program on 1st October 1996

Sapphire Software Pty. Ltd. has been certified as a member of the Apple Strategic Developer Program on 1st October 1996


sapphire software-featured in Apple news- multiuser accounting software- small business success-stories-1996

Sapphire Software-featured in Apple news- client server accounting software- small business success-stories-1996


1996

1996

SapphireOne Sapphire ERP CRM Accounting Software 1996

Sapphire CEO John Adams (back row far left – marked with the blue dot) with his growing group of Clients. Front row second from the left (marked as green circle) Paul Beard, CIO of Sapphire and James Brown front row forth from the right (marked with the yellow dot), Bordo International.


Financial applications suppliers directory

Sapphire in Financial Applications suppliers directory – 1996


1996

1996

accounting software australia 1996

Sapphire in Accounting Software Australia 1996 listing. Sapphire has been easy to use since its earlier time. Quote from Accounting Software Australia 1996 – “Sapphire’s ease of use has been achieved primarily though the extensive use of the standard mouse actioned commands, an attractive screen format display within intuitive menu structure, giving consistency of operation.”


SapphireOne Inventory Module gives you a better view of stock and improves warehouse efficiency

Managing inventory was my main concern. With the movement of products around Europe it’s imperative we have tight controls and access to key real-time data.
Annelies Van den Eede, Bordo Europe – Proud users of SapphireOne since 1995


1995

1995

James Brown Bordo International Pty Ltd Proud user SapphireOne

James Brown from Bordo International Pty Ltd started using Sapphire. 


Sapphire advertisement in 1995 - Sapphire financial management information system

Sapphire advertisement in 1995 – Sapphire financial management information system


1995

SapphireOne Accounting Software news 1994

Sapphire news in summer MacUser 1994 and other places – Industrial strength accounting system are available for the Mac.


1994

1994

sapphire one era crm accounting software logo 1994

Sapphire Logo of 1994.


SapphireOne offered a fast, complete accounting system with contacts functionality

SapphireOne has simplified and automated my business accounting needs allowing me the freedom to concentrate on areas that are important in my business.


1993

1992

Sapphireone-Australian-macworld

Sapphire appeared in Australian Macworld News – Accounting package for serious business. View more news from 1992. – Summer MacUser – Accounting Software, CPA’s guide to accounting Software


sapphire in macnews the australian macintosh business magazine 1992

Sapphire in MacNews, the Australian Macintosh Business Magazine 1992


1992

1990

sapphire accounting-solutions on the macintosh apple computer australia pty ltd

Sapphire appeared in the book of Apple computer Australia Pty Ltd, Accounting solutions on the Macintosh.


Sapphire 1986

1986 Sapphire is launched. Sapphire is launched and is the first ERP application to work on both Mac and Windows platforms simultaneously.


1986