SapphireOne CRM software allows you to manage relationships with customers before, during and after the sale. Easy access to customer information and history details helps the sales and customer support teams create better experiences. Build stronger relationships, encourage conversations and increase sales based on multiple interaction channels ie Softphone, Document Management System, Community interactions etc.
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SapphireOne CRM takes you to all your clients information stored in the SapphireOne ERP software application quickly and efficiently.
SapphireOne CRM Software helps you to build strong relationships with your clients and potential clients.
The bridge between time-consuming tasks and better team work will accelerate productivity.
The SapphireOne CRM application is not just for contact management but is for sales, promotion and marketing strategies.
SapphireOne CRM functionality is set up in a way where you can access all previous and present client information to improve support activities.
SapphireOne CRM solution allows you to access real time client information while also tracking client sales.
SapphireOne has fully integrated softphone functionality that allows all outgoing and incoming calls to be logged.
SapphireOne will help you to automate your day to day business activities by taking advantage of the CRM actions which automatically appear in the SapphireOne Calendar.
SapphireOne CRM will increase customer satisfaction via organising in a systematic way dealings with your customers.
Contact management provides basic functionality in the management and tracking of customer, vendor and individuals’ information and communication. A CRM system on the other hand, allows businesses to improve sales and service by leveraging a wider range of data.
SapphireOne ERP, CRM application utilises this wider range of data to provide additional sales and marketing functionalities. Relationships are managed by allowing users to schedule upcoming actions and meetings, move prospects through the sales funnel, create email and direct marketing lists, categorize potential and existing customers. SapphireOne CRM software is not just about storing basic information but managing important components in the sales and cycle process and maintaining relationships.
With SapphireOne ERP, CRM software you to connect staff from different departments via any mobile device with a browser. Information such as emails, phone numbers, addresses can be captured on-the-go in the SapphireOne CRM application. Relationships with contacts and colleagues are improved with the simplification and streamlining of data collection and tasks.
There are many CRM software companies in the market but SapphireOne is different from the competition. Our CRM will accelerate productivity by bridging the gaps between sales, marketing and your customers within our ERP application.
CRM is the acronym for customer relationship management. A CRM system, simply put, helps you manage customer data. The philosophy is to ensure the customer always remains first and involves managing interactions and relationships with current and potential customers. A CRM system will bring together information from all the different departments to give a holistic view of your customers. It analyses data about customers’ history to help improve relationships, allowing you to focus on customer retention and driving sales growth. A CRM system is a game changer, it helps your sales, marketing and service teams reach their full potential. It boosts sales and productivity through automation and improves customer retention and engagement. – Read Tips to Retain Customers
By incorporating the CRM, the standard functions of ERP software will be enhanced, allowing your organisation to improve aspects of your business such as supply chain management, financial management, projects planning, payroll and human resources etc. These components ensure the functionality of your organisation continues to improve and will have a positive impact on your business.
SapphireOne is an all-in-one ERP, CRM, DMS and Accounting Software solution which incorporates seamlessly across any organisation, provides greater agility, flexibility and scalability. We have the power to back you.
Launched in 1986, SapphireOne is an Australian owned Enterprise Resource Planning (ERP) software solution distributing globally. SapphireOne ERP Solution is rich in both functionality and features. It is a complete business management software suite combining financial accounting, inventory, supply chain, job project management, asset management, payroll/HR, CRM, document management, Softphone, multi-company capabilities and for all manufacturing industries.