When using CRM software, apparel retailers can collect information about customer sales to determine which products are popular and which ones are underperforming. Once the data is acquired, the CRM software helps retailers understand, analyse and evaluate the information. This evaluation determines which products the customers are interested in, the amount a customer is willing to pay for certain products, and factors influencing the purchasing decision of these products. CRM software also delivers specific information about prospective, frequent and loyal customers. When interpreting this data, apparel retailers will understand the customers to devise a plan to promote and increase sales of their products. Buyers are also more reactive and can source new items based on latest trends, styles and colours preferred by their customers.
Your business can benefit from the features and services available with SapphireOne ERP CRM DMS application suite. This includes fully integrated Point of Sale (POS), Inventory Management, Material Resource Planning (MRP), Supply Chain Management (SCM) and Enterprise Resource Planning (ERP). SapphireOne CRM software ensures you’ll always have the latest fashions to sell to your customers and stay ahead of competitors. With comprehensive customer analysis at your fingertips and by listening to the needs of your customers, you will ultimately increase customer satisfaction leading to improved sales.
SapphireOne ERP CRM DMS application suite also provides your sales team real time access to your apparel and textile inventory via iPhone, Android device, iPad, tablet, Macbook Pro or laptop. Using the SapphireOne web pack, your sales team can add CRM notes on the go, create sales appointments that are viewable on your SapphireOne calendar, view sales reports by salesperson including total sales for the day, month-to-date and year-to-date.
Our SapphireOne ERP CRM DMS application suite assists you in streamlining your customer data collection to improve products and services. The suite helps you connect and talk to your customers at a more informed level which in turn will increase sales, brand awareness and profits.