List Screen Error and Status Codes Codes Overview
When a list of items appears on the screen, SapphireOne will display various error and/or status codes. Some of these codes are normal during transaction processing, while others indicate errors. Error codes are shown when the standard inquiry list screen is in use. If the user has selected the optional ‘Swap to Custom Inquiry’ button 
and used the ‘Setup’ button 
to choose the columns to populate the list, they may opt to display the Status column. This column includes the Status Number as detailed in the table below. To obtain extended details of an error, the user must open the transaction for modification and examine the Information Tabs area.
| Posted | Status | Details |
|---|---|---|
| Ent: | -2 | The line has been entered correctly and is ready to be posted. The transaction is as yet Un-posted and Modifiable. |
| Err: | -1 | Error in posting Modifiable. Will not post until the error has been corrected. (Check remainder of this section for details) |
| No: | 0 | Un-posted (Modifiable). SapphireOne is deciding as to what posted status it is to place on the transaction. |
| Yes: | 1 | Posted. The line has been correctly entered and has been posted. |
| Hist: | 2 | Record to go to History. |
| Wait: | 3 | Waiting to be posted. |
| Lock: | 4 | Record in use while trying to update. Will post in next posting run. |
| Later: | 6 | Waiting to be posted via the activity Queue button. |
| 7 | Indicates a payment process stage where the payment is created and printed (with the check box selected), and an ABA file is generated, but it has not yet been posted. | |
| Rec: | 8 | Waiting to be Reconciled but already posted. |
| Work: | 12 | Currently Processing un-posted. The line is being posted now. |
| Inwards Goods: | 13 | Not normally displayed as 13 is the transactions status when the transaction is an Inwards Goods transaction. No effect on anything and can be ignored. |
| Print: | Preparing to print | |
| New: | This code will appear while data is being entered. That is before the green tick becomes active. | |
| Dup: | Duplicate transaction in the list. | |
| WF: | Transaction requires Work Flow authorisation. |
Additional Posting Error Codes
Transactions may fail to post due to an additional error. While it should be uncommon to see these errors in a properly managed data file, they do occur. Below is a condensed list of common error codes.
| P: | Locked Period. |
| L: | Locked Record. |
| C: | Invalid control account. |
| PJ: | Project required. |
| PER: | Period error. An invalid period has been entered and it may indicate damage to the data file. Please check with SapphireOne support staff immediately. |
Control Tab Error Codes within SapphireOne
The error codes listed below will be posted within the Controls and Error Tabs of the information section when conducting transactions in SapphireOne.
| Code | Description |
|---|---|
| AC | Clients Inactive |
| ACT | Activity Link |
| ADO | Asset Depreciation is Over the cost of the item. |
| AV | Vendors Inactive |
| BA | Bank Account |
| BAY | Bay Error |
| BC | Bank Account & Transaction Currencies are different. |
| BL | Build Line Error |
| C | Client name not valid |
| CA | Control Account |
| CL | Credit Limit |
| CN | Invalid Cheque Number |
| CNA | Invalid Cheque Number |
| CONV | Converting an Order |
| CT | Control Account |
| CX | Tax Control Account |
| EX | External Ref. Error |
| DA | Duplicate Adjustment lines. (Same inventory used twice in an ADJ). |
| DC | Different Company |
| DEL | Deleted Posted Record |
| DQ | Totals Don’t Balance |
| G | General Ledger Not Valid |
| GX | General Ledger Account not found |
| HJ | History Journal Lines |
| I | Inventory Error |
| IBA | Invalid Bank Account |
| IC | Inter Company |
| IL | Invoice Lines don’t exist |
| JOB | Journal Lines created don’t balance |
| L | Locked Invoice |
| LD | Location Missing Department |
| LDI | Locked Invoice processing an Order |
| LIN | Locked Inventory processing a Order |
| LOC | Locked file … filename |
| Lp | Locked Period (Note the lowercase “p”) |
| LP | Locked Period (Note the Uppercase “P”) |
| LPR | Locked Project |
| LT | Locked Transaction |
| LV | Locked Invoice calculating Unposted |
| NG | Negative Stock Error |
| OB | Out of Balance |
| P | Period not valid |
| P1 | Error in Activities file in an Invoice |
| PER | Period Error |
| PER0 | Period 0 Journal |
| PJ | Project Required |
| PR | Project Error |
| QTY | Quantity Error |
| REF | Internal Ref. Error |
| RS | Resource Link |
| SB | Stock Breakdown |
| SBA | System Unable to write current Transaction to History. |
| SGL | GL Name not valid |
| SN | Serial No. Error |
| SNUP | Serial Number Un Posted |
| SNID | Serial Number ID. Error |
| SNL | Serial Numbers Don’t balance |
| SNS | Serial Number sold greater than quantity available |
| SNT | Serial Number Link Error |
| SP | Sales Person Error |
| TBQ | Table Matrix Quantity |
| TK | Item Errored by Tran Audit |
| TN | When the total is less than 0 |
| TOT | Total Error |
| TR | Transaction already exists in Accounts |
| UA | Un-posted stock adjustment for Inventory (ADJ). |
| WF | Workflow restriction. Transaction must be authorised. |
| XL | Invoice Lines created incorrectly |
| V | Vendor name not valid |
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