Review Customer Order History from the Sapphire Web Pack

The History Order function in SapphireOne allows users to view and manage a client’s past orders. This feature is particularly useful for quickly reordering items based on previous purchases, streamlining the ordering process and enhancing client satisfaction. The steps are as follows:

1. Navigate to Sapphire Web Pack > Sapphire Web Pack Data Entry Menu > Web Pack History Order.
2. Select the client whose order history you wish to view.
3. SapphireOne will display a list of past orders for the selected client.
4. Review the list to identify the items the client may wish to reorder.
5. Click on the items you wish to reorder
6. Adjust quantities as necessary.
7. Review the selected items and quantities.
8. Click Confirm to finalise the order.
9. Ensure all details are correct.
10. Click Submit to place the order.

For more detailed information, please refer to the Sapphire Web Pack > Sapphire Web Pack Data Entry Menu > Web Pack History Order article.