Softphone Palette - Never Miss An Important Call Again

Softphone Palette Overview

The Softphone Contact Palette enables you to promptly answer incoming calls and automatically brings up the corresponding contact screen for the caller. Moreover, this feature effectively records all call details in the SapphireOne workbook Softphone logbook.

Please be aware that although the Softphone Contact icon is visible on all SapphireOne screens, it will not be operational until the SpliceCom software is installed. For further information, please refer to the provided details at

If you need further guidance on using the Contacts feature, you can access additional information by navigating to Workbook > General > Contacts.

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