Manifest Overview
In logistics, a Manifest lists goods for delivery or shipment, including cargo descriptions, quantities, origins, and destinations. SapphireOne’s Manifest Inquiry screen consolidates delivery dockets, invoices, picking and packing slips, and electronic files for EDI. Users can record various details, such as delivery lists, carriers, dispatch dates and locations, vehicles, transport APIs, time-slots, temperatures, items, cartons, boxes, weights, con notes, and picker employees. The feature also allows unlimited date and time-stamped notes and generating seven predefined custom reports for electronic sharing and printing.


The user can adjust the order of the columns by clicking consistent with other List screens in SapphireOne, the user can re-organise the information displayed by highlighting and using sorting and Finding functions from the Options Menu.
From this list the user can Look
at all Manifest Lines. The user may also Modify
the Manifest Lines. This can also be done using the correct keyboard shortcut. Double clicking on the line will also bring up the Manifest Inquiry screen.
Select the New
button to create a new Manifest file.
Manifest Inquiry Details Page


The Details Page is the first page to open when a New
Manifest record is created or when a Manifest line is Modified
. Once a Manifest record has been created it may be modified at any time. Transactions may be added to it or removed from it.
Manifest Details Area
Create and manage carriers, set dispatch dates, and track vehicle details, dispatch locations, and delivery instructions using the Carrier Manifest feature, with options for Transport API integration, delivery list reloading, user tracking, and document attachments.
- Carrier – Input Carrier/Run Name details and effortlessly add unlimited carriers by typing a new name and pressing Enter or Tab; newly added carriers are saved in a drop-down menu for future use.
- Dispatch Date – Enter the Dispatch Date by clicking the underlined heading, which opens the SapphireOne calendar, allowing you to select the desired date.
- Vehicle – Input a Vehicle ID if required. Using ‘@’ or ‘?’ triggers SapphireOne to display a Manifest Vehicle Inquiry list, directly linked to the field. After selecting the desired vehicle, click the underlined Vehicle text to utilise the Sapphire Mapping System, available for SapphireOne customers with the Sapphire Custom Web Pack. This feature generates a link to the vehicle, displaying its real-time location, date, and time within the Sapphire Custom Web Pack Mapping System.
- From – Enter the dispatch location that the goods will be departing from.
- Notes – Enter any information that the carrier is required to see. i.e. Delivery Instructions. The green clock is available to the left of the memo area to insert today’s date and the time.
- Transport API Button – The API integration with 3rd party transport and logistics providers is exclusively available to SapphireOne users who have purchased the Sapphire Custom Web Pack.
- Reload Delivery List Button – Users can reload the delivery list in response to a change of date, such as when goods are not dispatched on the designated day and must be reloaded for the following day, providing flexibility in the delivery process.
- Entered – The ‘Entered’ field is automatically populated with the name of the SapphireOne user who created the Manifest, along with the date and time it was created.
- Modified – The ‘Modified’ field is automatically populated with the name of the SapphireOne user who most recently modified the Manifest, in addition to the date and time it was modified.
- Status – The status is pre-set as ‘Active’ and cannot be directly modified by the user; it will be automatically made inactive 30 days after the Period End, based on the creation period of the Manifest item.
- Internal Ref – Add an Invoice to the Manifest by entering the corresponding Internal Reference number and selecting the plus
button. To remove a Manifest, select the line and use the minus
button. Alternatively, scan the barcode of the Invoice to add it directly to the selected Manifest. - Document Paperclip – To attach any relevant documentation for the Manifest, select the paperclip button. More information on Document Management in SapphireOne can be found below.
Manifest Invoice Lines Area
Each Invoice added to the Manifest will appear in the Manifest Invoice Lines area.
To add invoices to the Manifest Invoice Lines section, input their Internal/Invoice Reference Numbers and use the plus
button. Remove invoices by selecting the minus
button after highlighting them. Users can view
or modify
invoices added to the Manifest Lines. Note that certain items must be correctly entered in both the Inventory Item and Sales Invoice, as the manifest function cannot automatically input data that hasn’t been previously entered.
- Int Ref – This field is automatically populated with the Internal Reference number entered by the user. The Int Ref number is the number that is automatically generated by SapphireOne when a user creates an Order or an Invoice.
- Del Date – This field is automatically populated with the delivery date specified by the customer on the invoice.
- Client ID – This field is automatically populated with the Client ID on the invoice.
- Client Name – This field is automatically populated with the Client Name on the invoice.
- Suburb – This field is automatically populated with the Clients Suburb on the invoice.
- State – This field is automatically populated with the Clients State on the invoice.
- Timeslot – Enter the predefined time chosen by the customer that the items must be delivered in.
- Items – This field is automatically populated with the number of Items on the Invoice.
- Cartons – This field is automatically populated with the number of Cartons on the Invoice.
- Four User Definable Fields – There are four user definable Custom fields that the user has the ability to name according to their requirements. Further information on how to customise the headings is detailed below.
- Temperature – If required, specify the temperate that the items are required to be shipped in.
- Boxes – The number of boxes listed on the Invoice. Each Box Label has the ability to be printed in sequential order e.g Box 1/10, 2/10, 3/10.
- Weight – The total weight of the particular invoice.
- Con Note – If the user is using a 2rd party logistics party to deliver the goods, the con note provided by the 3rd part logistics company can be entered here.
- Picked By – The name of the employee who picked the goods on the invoice.
- Tag – The Tag dropdown menu in the footer of the Manifest Inquiry screen is customisable by the user and displays commonly entered additional information. Hold down the command key on Mac or the Control key on PC to remove a word.
Footer Area
The Footer area located at the bottom of the screen displays important information about the Manifest record along with additional Manifest functionalities. These include:
- Sequence – This is an automated SapphireOne sequence number assigned to the Manifest.
- Total # Invoices – This field shows the total number of invoices that are associated with the current Manifest.
- Tag – The Tag dropdown list is customisable by the user. It serves as a quick way to view commonly entered information. If the user wishes to remove a word from the list, they can do so by holding down the Mac/command key or the Windows/Control key.
- Pick Button – Clicking on this button changes the status of invoices that have a Tag of ‘Ready’ to ‘Picking’. This indicates that the items are ready to be picked in the warehouse. Once the items have been picked, the user can manually change the Tag of the items to ‘Picked’ on the invoice. Alternatively, users can utilise the Sapphire Custom Web Pack to automatically mark all Picked items as ‘Picked’.
- Delivered Button – This button changes the Tag of the Invoice to ‘Delivered’, indicating that all items have been successfully delivered to their intended destination.
Whenever an Invoice is added to the Manifest Inquiry screen, it is automatically logged in the Shipping page of each corresponding Invoice. This enables easy tracking of shipping details for each individual Invoice, allowing users to efficiently manage and monitor the delivery process.
How to Customise The Manifest Lines Field Headings
Customising the Manifest Lines Field Headings is a simple process that allows users to tailor the four user-definable fields in the line entry area of the Manifest Inquiry screen according to their specific needs. To get started, navigate to Utilities Mode > Utilities Controls > Utilities Default Settings > Utilities Controls Master Defaults (Invoice Page). From here, you can find the Manifest section and label each of the four columns (No 1 through to No 4) with your preferred headings. It’s worth noting that until you make an entry in Master Defaults, the column headings in Manifest will remain blank, so it’s important to complete this step to ensure the fields are properly labeled.
Print Buttons and Custom Reports
The Manifest Inquiry screen contains seven Print
Buttons, which are each linked to a user-created Custom Report for easy report generation and printing. To name these Print Buttons, navigate to Master Defaults in Utilities Mode > Utilities Controls (Invoice Page), and select Reports 1 through to Report 7 to create a custom name for each report. Once you’ve created a name for a report, you can then create a custom report of the exact same name to link to the corresponding Print Button. It’s worth noting that until an entry is made in Master Defaults, the Print button names will remain blank.
To create a custom report, open the Manifest Inquiry List window, select the Tools
button in the main toolbar, and then click on ‘Custom Report’. This will create a brand new Custom Report and present the user with a blank report canvas to work with. It’s important to ensure that the Custom Reports have the exact same name as the corresponding Print buttons to be properly linked.
Action Page
Action Page Overview
The Action Page in SapphireOne serves as access to a comprehensive hub for managing and organising tasks, meetings, and notes, seamlessly integrating actionable items with relevant records and transactions. By providing access to a wide array of features such as Calendar Reminders, Meeting Invites, Alarms, Emails, To-Do Lists, and various types of Notes, the Action Page ensures that users can efficiently coordinate their activities within a centralised platform.
One of the key advantages of the Action Page is its ability to link actions directly to specific records or transactions, enhancing the accessibility and relevance of alerts throughout SapphireOne. This integration allows users to set up actionable alerts that are contextually tied to their organisational data, ensuring that important tasks and notifications are not only visible but also directly connected to the pertinent information. By leveraging these capabilities, users can improve their productivity and maintain a well-organised workflow, all within the intuitive environment of SapphireOne.


The Action Page enables users to manage actions by using the add
or delete
buttons. To add or delete an action, simply click the corresponding button.
Diary Area
The Diary Area in SapphireOne provides users with a comprehensive range of options to customise their actions. It includes the following functionality:
- Sequence – SapphireOne automatically generates a unique sequence number for each action.
- Title – Enter a title for the action.
- Type – Choose from the customisable drop-down menu to input a type. This will subsequently become a permanent type within the drop-down.
- Action – Utilise the user-customisable drop-down menu to input an Action. This will then become a permanent action within the drop-down.
- User – SapphireOne automatically inputs the user creating this action, though it can be modified if necessary.
- Private – If this checkbox is selected, SapphireOne will only permit the specified user to view or modify this action.
- Status – The user has three options: Open, Hold, and Completed.
- Open – Action is open and active.
- Hold – Action is active, but no alarms will be active.
- Completed – Action is now Inactive and won’t be displayed in any list of actions.
- Tag – Choose from the customisable drop-down menu to input a type. This will subsequently become a permanent type within the drop-down.
- Link – When created within a transaction or record, SapphireOne automatically generates a link to the transaction or record. When created from the Options Menu, Palette, or Workbook, users must select an item or function from the drop-down menu to link the action. There are 12 items on this list, ranging from Clients to Manager.
Check List Area
SapphireOne offers a user-friendly checklist tool to create and track actions, allowing users to check off completed items as they progress.
Dates and Times Area
- Start/Finish – Set a Start and Finish time for the action, or select the checkbox for an all-day option.
- Completed – Entering a completion date for an action deactivates it, and it will no longer appear in the action lists.
Alarm Area
Ensure you never miss a task again by setting up alarms to send reminders to the designated email at specified dates and times. Users can also receive notifications through SapphireOne Workflow.
Recurring Area
If necessary, the alarm can be set to recur at specified intervals chosen from the Type drop-down menu which contains an exhaustive list of interval options. Additionally, the recurring period can be defined by date.
Notes Area
This area can be used to make permanent notes or reminders when dealing with contacts. When you click on the clock button, a timestamp will be created at the beginning of the notes section. [Command or Control] places it at the end, and you can input the note straight away. The functionality is as follows:
- Right-Click context menu – Users can also customise the font, style, size, colour, and background colour of the text in the Notes area by selecting the desired text and choosing the options available from the right-click context menu
- Green Clock Button – Include a date and time stamp.
- Font Size Buttons – Modify the font size.
- Expand
button – Maximise the notes screen for unobstructed editing. You can click the same expand
button again to minimise the notes.
Invite Attendees Area
In the event module, you can invite multiple attendees to your event and track their acceptance or rejection of the invitation. You can also send them email notifications if their email addresses are provided. Additionally, you can manage and track attendees RSVP status in real-time.
In conclusion, the Action Page in SapphireOne stands as a pivotal tool for enhancing organisational efficiency and productivity. By offering access to a centralised platform that seamlessly integrates tasks, meetings, and notes with relevant records and transactions, it empowers users to maintain a streamlined and well-coordinated workflow. The ability to link actions directly to specific data points ensures that alerts are not only accessible but also contextually relevant, providing users with the insights needed to make informed decisions. As organisations continue to navigate complex operational landscapes, the Action Page remains an indispensable resource for optimising task management and fostering a more organised and productive environment within SapphireOne.
Documents Page
The Documents Page is used to store and record documents and information relating to data entry, transactions and master tables.


Documents Area
Any type of document can be attached to the Documents area. Examples of types of documents include Adobe Acrobat, Spreadsheet Documents, Word Processor Documents, Photo Files, JPEG, CSV, HEIF, MP4 files and more.
Documents can be attached using Drag & Drop functionality. To use this functionality, simply drag a document or file from the local computer into the Document List screen and it will append automatically.
Please note that when creating a new record in SapphireOne, you are unable to attach a document until the record has an entered ID.
There are eight buttons on the Document List screen. These are as follows:
- When the
button is selected SapphireOne will open the currently highlighted document for viewing. (The appropriate software must be installed on the local computer or device). - When the
button is selected SapphireOne displays a popup which asks the user if they want to Import a New Version of the currently highlighted document. (The new version will still be linked to any transactions as was the old version). - When the Scan
button is selected SapphireOne will access a scanner, and following the usual prompts allows the user to Scan a Document Directly into the data file and link it to this transaction. (The appropriate scanner with software must be installed on the local computer, device or network). - The Save
button allows the user to save the currently highlighted document. - The Link Document
button allows the user to link the currently highlighted document to other transaction or transactions in the data file. A popup will be displayed allowing the user to make their selection. - The Link Existing document
button allows the user to link an existing document in the data file to this transaction or record. A popup will be displayed allowing the user to make their selection from a list of documents. - The Delete
button when selected will delete the currently highlighted transaction or record. - When the Add
button is selected SapphireOne will display a search function allowing the user to select a document that is currently on the local computer or device.
Details Area
The Title and Type of the document are displayed in the Details Area.
Last Modified Area
The documents area keeps a record of the Time and Date of when the document was last modified in addition to who initially added it.
Links Area
The links area allows you to record links to other places this document has been attached to. You can add and remove Links using (+) and (-) .
History Area
The history area records changes made to the document.
Notes Area
Any relevant notes which relate to the document may be recorded here. Clicking the green clock button will add a date/time stamp.











