Client Invoice

Client Invoice Overview

The Client Invoice screen is the second drop-down item in the Accounts Receivables ‘Data Entry’ menu. This data entry screen is the transaction area used for recording Client payments.

When you enter a valid Client ID into the invoice, the client details are automatically populated from the Client’s Master File. If prices and discounts have been set up in the Client’s Master File or Price Book they will be displayed on screen.

Any data entry field that has a light blue background is a linked data entry field. If you do not know the exact ID to enter, the user may replace some or all of the characters with the @ or ? symbols. The system will then display a much shorter list for the user to select the correct ID from. For example,if the user enters K@ the system will display all records beginning with K.

When a data entry field heading is underlined this indicates that once an ID has been entered the user may then click on the underlined heading. The system will then do a specific query for the ID as entered and display a list with just the single item in it. The user may then view or modify the item as normal.

Transactions Area

How to enter details in the Client Invoice Transactions area:

  1. Client ID The Client ID is a linked field where the Wildcard characters may be used ( @ or ? ) options.
  2. Order Number – Enter the Client Order Nº if applicable. In SapphireOne this is called an External Reference Nº that is alpha numeric.
  3. Invoice N° – SapphireOne will automatically generate an Invoice Nº sequentially based on a sequential number from the Internal Numbers page as set up in Company Inquiry. You can overwrite this when required.
  4. Total – Enter the Total Cost of the transaction including Tax. If the Client is dealing in a foreign currency, the appropriate currency and tax will be displayed. These are set up in the Client’s Master File.
  5. Date In – SapphireOne will automatically enter in today’s date . To select an alternative date, click on the underlined Date In for a pop-up calendar or manually type in the date.
  6. Period – SapphireOne will automatically enter in the current Period or the Period relating to the manual Date you entered.
    • To select a different period, click on the underlined Period for a pop-up period list.
    • Some Periods may not appear on the list as they may be locked (i.e. Transactions for the period are complete and have been locked by a user in master defaults).
  7. Due Date – SapphireOne will automatically enter in the due date according to the Clients terms which are set up in the Client’s Master File. This may be altered if required by clicking on the underlined Due Date for a pop-up calendar or manually type in the date.
  8. Discount – SapphireOne will automatically enter in a discount for the Client which are set up in the respective Client’s Master File.
    If there are no discount terms set up for the Client in their master default file,the Discount area will appear as 0.00%. If a discount is manually entered by a user, the amount will be displayed as a percentage in the Discount field.
    • How to set up a Client Discount:
      • Go to Mode drop-down menu in the top left corner and select Accounts.
      • In the top tool bar under Receivables select Client Inquiry.
      • Open on the Client you would like to modify.
      • Go to Page drop-down menu in the top left corner and select Terms.
      • Enter the Discount Details in the Section provided.
    • How to alter the discount in the current Invoice ONLY:
      • By percentage – Simply type over the new percentage for the discount. SapphireOne will re-calculate the dollar amount.
      • By dollar amount – Select the button and manually type in the dollar amount (minus the $ sign) for the discount. SapphireOne will re-calculate the percentage.
  9. Days – SapphireOne will automatically enter in the number of days for prompt payment discount which are set up in the Client Master File.
  10. Memo – Enter any data or notes.
  11. Document Paperclip – Scan and attach any documents relating to the Client Invoice.

There is a paper clip in the top right hand corner of the first page of all data entry and all inquiry screens within SapphireOne. Within all data entry and inquiry screens there is also a separate page just for managing documents i.e. version control.

The red colour of the paper clip indicates that there are no documents attached to this transaction. When a document has been attached, the paperclip will turn green and the word Items will be prefixed by the number of documents currently attached to this transaction or relevant record. An infinate number of documents may be attached to a transaction or record at any time.

In either case to add a document, select either the or paperclip, and the following Document List pop-up will be displayed.

Please note, the Document List screenshot below is identical for both Mac and Windows users.

Any type of document can be attached using the Paperclip. Examples of types of documents include Adobe Acrobat, Spreadsheet Documents, Word Processor Documents, Photo Files, JPEG, CSV, HEIF, MP4 files.

Documents can be attached using Drag & Drop functionality. To use this functionality simply drag a document from the local computer into the Document List screen and it will append automatically.

There are eight buttons and icons on the Document List screen. These are as follows:

  • When the button is selected the system will open the currently highlighted document for viewing. The appropriate software must be installed on the computer or device before opening.
  • When the button is selected the system displays a pop-up which asks the user if they want to Import a New Version of the currently highlighted document. The new version will still be linked to any transactions as was the old version.
  • When the Scan button is selected the system will access a local or network scanner, and following the usual prompts allows the user to Scan a Document Directly into the data file and link it to the transaction. The appropriate scanner with software must be installed on the local machine or network.
  • The Save button allows the user to save the currently highlighted document to the disk.
  • The Link Document button allows the user to link the currently highlighted document to other transaction or transactions in the data file. A pop-up will be displayed allowing the user to make their selection.
  • The Link Existing document button allows the user to link an existing document in the data file to this transaction or record. A pop-up will be displayed allowing the user to make their selection from a list of documents.
  • The Delete button when selected will delete the currently highlighted document.
  • When the Plus button is selected the system will display a search function allowing the user to select a document that is currently on the local computer.

Information Tab Area

The Client Invoice Information area is used to display additional information about the current transaction. You may only view information here, not alter it. Click on the different Information tabs to select the details you would like displayed. The Information tabs will change automatically and display the data relevant to the tab.

  • Client – This Tab displays details about the Client i.e. Total Due displayed by the relevant terms, Credit Remaining and Warning Message.
  • Controls – This lists the details of when the transaction was entered, posted and by whom. This Tab also displays the total value of the allocation.
  • Allocation – This Tab displays linked data records when there has been an allocation.
  • General Ledger – This displays the General Ledger details for the account entered in the current invoice.
  • Project – If a project has been entered, the project details will be displayed under this tab i.e. Project Name.
  • Transaction – This tab displays the last 20 transactions. By selecting a historical transaction and then right mouse click you can: Copy Transaction, Copy Lines, Open In Inquiry.
  • Error Code – Normally any error information is displayed under the controls Tab. However, the information displayed there is concise and any additional information on an error in a transaction is displayed under this Error Code tab. This is especially useful when there are multiple errors within the one transaction.

Standing Transactions Area

The Client Invoice Standing Transactions are used to set up recurring transactions and controls how often the record is to be created for each period. A Standing Transaction is usually given a Start Date and a Finish Date.

  • Scheduled – For the frequency that this transaction is to created you may select Monthly, 30 Days, Fortnightly, Weekly, Yearly or Other.
  • The system will by default not set any Start/Next or Stop dates as they must be user selected from the date picking calendar provided or entered manually.

Standing Transactions will only be created if the previous periods Standing Transactions have been posted.

If a Standing transactions Stop Date is left as 00/00/00 the system will keep creating the transaction until it is manually altered or deleted by a user.

Destination Area

The Client Invoice Destination area is where the lines are stored that go to make up this transaction. Depending on the transaction, this can be from a single line in accounts mode to a hundred or more in Inventory mode.

All of the lines in the Destination area, are listed here. The list itself, only displays the basic details of each Line. You cannot directly edit from this list.
To view or modify any line in this Line Listing area, select or highlight a line.
All of the additional data entry fields will then be displayed for you immediately above the list of lines.
From there the user is able to view or modify all of the data entry fields for the line as required.

The easiest way to add a line is with the keyboard shortcut. Hold the  (Command or Control key down and select forward slash (/). The system will then place the cursor in the Account ID data entry field ready for the entry of a new line. Alternatively, selecting the button will also place the cursor in the Account ID data entry field, ready for the entry of a  new line.
Lines may also be added to the transaction by clicking on the button or selecting the button to delete the currently highlighted line.

How to enter details in the Destination area:

  1. Account This is a linked field and the User can use the Wildcard ( @ or ? ) options to search for the Account ID.
  2. Account Name Once the Account ID is selected, the system will automatically populate this field with the account name.
  3. Net Amount Type in the Net Amount. This is the amount minus tax OR TAB though and enter in Total Amount. The system will either forward or reverse calculate the tax as required.
  4. Tax Code These should not normally be altered by the user and are entered by the system as they are setup elsewhere in the system. The user can select a Tax Code from the drop-down menu or enter in manually if required.
  5. Amount The system will automatically populate this field with the appropriate tax as a dollar amount based on the tax code selected.
  6. Total If the User has entered in the Net Amount, the system will automatically populate this field of the total amount based on the amount and tax amount. The user may also enter the total including tax and the system will re-calculate the amount.
  7. Project Is a linked field and the User can use the Wildcard [ (@ or ? ) and TAB ] option to search for the Project ID. A retention can be set by the project, which will automatically apply a retention. The percentage retained is displayed, and this may be altered on an invoice by invoice basis if required. View Project ID
  8. Project Name Once the Project ID is selected, the system will automatically populate this field with the Project Name.
  9. Notes Any additional information relating to each transaction line can be inserted here.
  10. Transaction List All of the lines in the transaction are displayed here. It is a convenient list which displays only the basic details of each transaction. You cannot edit from this list. To view or modify any line in this Line Listing area- select the line, the details will then be displayed for you to view or modify in the other relevant areas.
  11. Company This button is only visible if you have multiple companies set up in your SapphireOne data file. It will direct you to a new screen where you can manage and allocate percentages or fixed amounts across the various companies.

Transaction Footer Area

The Client Invoice Transaction Footer is the information bar along the bottom of the screen, and allows you to check the critical details of a transaction. These details include:

  • Sequence The system automatically generates a sequence number.
  • Batch The system automatically generates the batch total. This is the total of all the client invoice that have been entered at any given time.
  • Out of Balance The system automatically generates the Out of Balance Total. The Out of Balance amount must be 0.00 to enable the saving of a record.
  • Rules Level This is a linked field. The User can click on the Rules Level and a pop-up Organisation Chart will appear. Select the Level you would like to apply and hit ok.
  • Tag A drop down menu allows the User to mark the record with a tag.
  • Note that a tag of HOLD is hardwired into the system. When it is selected the transaction may not be posted until the tag status of HOLD is removed or altered to something other than HOLD.
  • Many of the tag headings are user configurable. All of the items in the tag drop down lists may be created by the user.
  • To add in a new tag to the list simply type it in and move the focus away, (tab away). The system will ask if you want to add the new tag to the list.
  • To remove a tag, select it, then re-select it while holding the Control or Command key down. You will be asked if you want to remove it from the list.

SapphireOne checks that each transaction entry is complete and balanced before allowing any saving operation. When the Out of Balance is 0.00 the tick, will activate in the top tool bar indicating to the user that the transaction is ready to be saved. When more than a single transaction is selected, Blue will also be displayed on the main toolbar. See below for additional details.

You can save your Transaction in one of three methods:

Select the Tick when it is activated. This will save the current transaction and return the user to the main tool bar or the list.
When multiple transactions have been selected the user may click on the tick on the tool bar with the results as seen as above.
Click on either of the the Arrows. This will tell the system to save the current transaction and open the next transaction in the list ready for data entry or modification. Also note that for what ever page is open in the transaction the system will move to the next transaction displaying the exact same page. I.e. Terms page to Terms page. Very handy when checking the same data in multiple items.
Selecting the Enter Key on the keypad. The system will then save the current transaction and opens another transaction of the same type ready for data entry. Very handy when entering multiple transactions of the same type. I.e. Client Receipt, Client Receipt.

Watch how to enter a Client Invoice in SapphireOne

You can also check out our Blog and YouTube channel for additional information and resources on SapphireOne ERP, CRM and Business Accounting software.

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