SapphireOne ERP CRM and DMS

SapphireOne application has the ability to batch email both for clients and vendors


The enterprises and companies that make up this industry perform tasks including motor vehicle manufacturing, marketing, sales, spare parts, design and development. These businesses range from single person operations all the way to some of the largest corporations in the world.

There are also many businesses within aligned industries such as automobile maintenance, delivery to the end user, repair garages, petrol stations and now electricity charging stations.

Inventory management in all aspects of the automotive industry is imperative and often requires the ability to be able to track both serial and batch by inventory item, which is standard functionality within SapphireOne Enterprise Resource Planning (ERP) Client Contact Relationship Management (CRM) and Document Management System (DMS).

SapphireOne Enterprise Resource Planning

Inventory management in all aspects of the automotive industry is imperative


In any manufacturing venture there is always an inherent risk, managing that inherent risk through your manufacturing process or distribution of inventory items may be done by serialising or batching your items. Having the ability to be able to look at the unlimited history of all batch or serial linked transaction types and be able to communicate with either your vendors or clients for things such as general notifications or recalls for safety reasons, is an invaluable tool that can save thousands of dollars in administrative time.

The SapphireOne application has the ability to batch email both for clients and vendors which allows you to notify all relevant parties of a general recall or safety notice, this can be easily achieved using the inbuilt batch email functionality within the SapphireOne ERP CRM and DMS. This may also include, but not limited to a return notice being distributed to your clients or vendors.

SapphireOne is Cost-effective and reliable ERP system

Material Safety Data Sheets

Material Safety Data Sheets (MSDS) is an integral part of the SapphireOne ERP, CRM and DMS. As a SapphireOne user you have over 60 customisable fields within the inventory table specifically designed for storing your MSDS information.

Point of Sale

With unlimited images of your inventory, the SapphireOne ERP, CRM and DMS has the ability to store unlimited images per inventory item. These images may be used as web brochures, technical drawings for parts brochures, if your warehouse distribution are using the Sapphire Webpack, the webpack can automatically show multiple images of the particular part or finished product. The Point of Sale (POS) can also include an image from the SapphireOne ERP, CRM and DMS inventory library.

Materials Resource Planning

The requirements for an ERP, CRM DMS application such as SapphireOne are complex and diverse, with sophisticated inventory management including serial batch management, Bill of Materials (BOM), and Materials Resource Planning (MRP).

Data synchronisation

Data synchronisation is the core of your ERP application, this is the biggest area of concern in warehouse management or Inventory Management for your Automotive business.  Barcode scanners automate the process of inventory management and stock control process. This eliminates the need for manual data entry and checklist evaluation process.

Business Intelligence

Business Intelligence (BI) or Dashboard Indicators provide a real time snapshot which present Key Performance Indicators (KPI) and business analytics in a graphical and visually attractive interface. The SapphireOne ERP dashboard utilises graphs, bar charts and other visually appealing design elements that provide a crisp, concise and condensed overview of the financial situation of your automotive business.

Barcode scanners

Barcode scanners are an integral part of the sales process, also warehouse logistics, whether picking or packing, batch or serial control or point of sale management. The barcode scanning helps to ensure the correct inventory product is selected. The barcode scanner will help you to record all information about the product and thus, streamlines the inventory management process. With Sapphire WebPack Solution all inventory management processes will be available out of the box, and there is no need to separately integrate ERP and barcode scanning applications.

Admin Assistive Technology

The task of processing supplier invoices includes sorting documents, manual data entry and archiving the paperwork, this can be time consuming and inefficient. With SapphireOne PDF capture these negative effects can be easily avoided. SapphireOne uses the Optical Character Recognition (OCR) technology in the PDF capture function that takes a PDF document, usually an invoice, scans and “reads” it and turns it into metadata that can be used to populate fields in a database.

The SapphireOne PDF capture function can help you streamline daily accounting tasks. Currently, few vendor invoices are processed through Electronic Data Interchange (EDI) which means that majority of vendor invoices are still received as PDF documents or paper. This makes the processing of capturing the data from a vendor invoice slow and inefficient. Mistakes in classification and data entry lead to late payments, missed discounts, deteriorating relationships with suppliers and cost overrides.


Without EDI capabilities, an automotive business has a greater risk of loss of income from lost opportunities due to processing delays, loss of reputation and credit with customers. EDI improves security, accuracy and speed. More than just a data format, EDI is a method or system of application protocol interface (API) for exchanging business documents with external entities and integrating the data into your SapphireOne ERP, CRM, DMS application database.

Large automotive enterprises use Electronic Data Interchange (EDI) to integrate client and vendor orders via an EDI API, decreasing the order-to-cash cycle time, ensuring your vendors get paid on time while your clients are paying you on time. This helps to minimise errors and maximise efficiency.

The SapphireOne EDI API is fully integrated with SPS Commerce’s fulfilment EDI which covers most transaction types with hundreds of preconfigured documents types commonly used among vendors and suppliers. SPS commerce has revolutionised traditional EDI systems, by developing a model that is the most cost-effective and reliable in the industry.

How SapphireOne ERP CRM DMS works for Automotive Industry?