Tag: eCommerce

Integrating Tyro EFTPOS and Payments into SapphireOne for Unified Sales Processing
SapphireOne ERP integrates seamlessly with Tyro to deliver a unified retail and accounting solution that improves both revenue flow and customer experience.

Tyro provides in-store EFTPOS terminals and an eCommerce payment gateway, allowing customers to transact across channels while receiving a single invoice. This simplifies reconciliation and enables real-time reporting. SapphireOne complements this with an all-in-one ERP, accounting, POS, and mobile retail platform, allowing sales, billing, and accounts to be managed within a single application.

Together, SapphireOne and Tyro eliminate double entry and deliver a streamlined, end-to-end payment and accounting workflow.

Why Integrate Tyro with SapphireOne

Integrating Tyro with SapphireOne helps businesses save time, reduce manual effort, and improve cash flow visibility.

Key benefits include:
- Accept payments anywhere, anytime using EFTPOS or online payments
- Automatic bank reconciliation through direct feeds
- Real-time payment and accounting updates
- A single system for sales, billing, and financial reporting
- Reduced administrative overhead and errors
Once Tyro is registered as a till payment option in SapphireOne, payments and accounting processes are automated in real time.

Connecting Tyro to SapphireOne

Tyro integration is already included in SapphireOne at no additional cost. Follow the steps below to get started.
To connect Tyro (macOS)

Go to Inventory Mode

From the top toolbar, select POS

Click Shops and select the + icon to add a new shop

Add a new till and select Use Tyro Merchant

Enter your Tyro merchant details and click OK
To connect Tyro (Windows)

Go to Inventory Mode

In the left navigator, select POS

Click Shops and select the + icon to add a new shop

Add a new till and select Use Tyro Merchant

Enter your Tyro merchant details and click OK
Processing Payments Using Tyro in SapphireOne
To process payments (macOS)

Go to Inventory Mode

From the top toolbar, select POS > Point of Sale

Enter your sales representative ID

Scan or search for the item being sold

In the invoice screen, press F3 to display payment methods

Enter the payment amount under Card

Review the Tyro purchase statement

Proceed to print or select Send in Mail to email the receipt
To process payments (Windows)

Go to Inventory Mode

In the left navigator, select POS > Point of Sale

Enter your sales representative ID

Scan or search for the item being sold

In the invoice screen, press F3 to display payment methods

Enter the payment amount under Card

Review the Tyro purchase statement

Proceed to print or select Send in Mail to email the receipt
SapphireOne and Tyro work together to keep revenue flowing smoothly, with integrated payments, automated reconciliation, and complete financial visibility.

For more information regarding Tyro integration within the latest release of SapphireOne ERP, CRM software and Business Accounting Application, contact our office, call on (02) 8362 4500, or request a demo.
September 30, 2019
Integrating WooCommerce and Accounting Software for Accurate Business Data

WooCommerce is one of the most widely used WordPress plugins, offering businesses a flexible and cost-effective way to create an online store. However, manually maintaining accurate accounts and transaction records can be time-consuming and prone to human error.

For eCommerce businesses, the priority should be processing customer orders quickly and accurately. Integrating your accounting software eliminates reliance on spreadsheets and disconnected inventory systems, saving time and allowing you to focus on growing your business.

By combining WooCommerce with accounting software, your eCommerce front end is seamlessly connected to back-office operations.

Benefits of WooCommerce and SapphireOne Integration

SapphireOne ERP, CRM and Business Accounting Software helps eCommerce businesses accurately record financial transactions while managing accounts payable and receivable. Integration removes the need to maintain separate financial and cost-accounting records.

With a continuous flow of data between WooCommerce and SapphireOne, inventory management becomes more efficient. Automated processes reduce manual workload, lower operational costs, and support scalable business growth.

Automated Data Entry

SapphireOne CRM and Accounting modules store product availability and pricing information required by WooCommerce for both online and offline sales.

Order management goes beyond simple order synchronisation. The entire process is automated, eliminating the need to manually extract data from WooCommerce. This saves time, reduces costs, and significantly minimises data entry errors.

Removal of Manual Checking

Accurate synchronisation of WooCommerce orders and available stock is critical. SapphireOne manages the relationship between orders and inventory, triggering alerts when stock levels are breached and automatically generating purchase orders for approval and processing.

This proactive approach ensures inventory levels are maintained without constant manual oversight.

Smart BI Dashboards and Reporting

SapphireOne provides a real-time, 360-degree view of incoming sales, stock levels, and online store performance. Built-in Business Intelligence dashboards and customisable reports allow you to identify trends, detect issues early, and respond quickly to changing business conditions.

Improved Customer Service

Order status and tracking information are essential components of the WooCommerce customer experience. SapphireOne manages order, invoicing, and delivery details, synchronising this information back to WooCommerce.

If an order has not been delivered or encounters an issue, SapphireOne can notify WooCommerce automatically, helping you resolve problems quickly and improve customer satisfaction.

SapphireOne CRM also identifies purchases made through the WooCommerce store, enabling targeted follow-up marketing campaigns to strengthen customer relationships and drive repeat sales.

SapphireOne Accounting Software and WooCommerce- Read more – Woocommerce

Click for more information regarding improvements and features within the latest release of SapphireOne ERP, CRM, DMS and Business Accounting Software Application. Alternatively, contact our office on (02) 8362 4500 or request a demo.
March 19, 2019
Why ERP and eCommerce Platforms Should Work Together

More and more people are turning to eCommerce for both B2B and B2C and using platforms to build their online presence. eCommerce platforms such as Shopify, Magento, WooCommerce allows you to build storefronts to sell your products and services online, in store, on social media or anywhere mobile. An ERP application will integrate orders with inventory, accounting, shipping and other back-end functionalities, leading to increased efficiency and better customer service. An ERP will also automate processes leaving management time to focus on what’s important, planning and forecasting.

Benefits of eCommerce and ERP Integration

Business intelligence and working smarter with your datafiles enables your business to get ahead of the competition. When integrating an ERP and eCommerce platform, your main data from order, inventory, item, customer, shipping and tracking, start communicating with each other forming a centralised database. Inventory and pricing information is available to customers and staff in real-time.

Manual practices will be reduced such as hand-keying sales into your ERP, entering details of excel spreadsheets, which in turn saves time and money by reducing errors. It’s easy to make mistakes, anything can be entered the wrong way during the sales channel. This can lead to incorrect or missing inventory and product details incomplete. With the ERP integration inventory can be streamlined, track updates and inventory levels provided to customers in real-time and automatic notifications provided when the goods are shipped.

Another benefit of eCommerce ERP integration is flexibility. Multiple online, web or instore, offline bricks and mortar stores can be added without disruption to your business operations. SapphireOne is built to handle unlimited number of companies that can sit within different tax jurisdictions, have their own financial year-ends and trade in their own local currencies.

Streamlining Integration

In order for this to happen smoothly and seamlessly, every business needs to develop an eCommerce ERP integration strategy. This outlines what other enterprise systems need to be connected and how this will be achieved. Depending on the platforms, customisation can be performed.

What is important and needs to be specified is the data to be included in the integration, where the data source is from, where it will be going, and lastly how often it will be updated. It is critical to look at online orders, offline orders, shipping and tracking information, customer and product data. A data migration plan should be adopted with a backup strategy. SapphireOne’s Product Initiation Document (PID) is an extensive high-level project plan. It outlines for the Project- time, cost, scope, how and when quality performance targets will be achieved, the major products, activities and resources required, and provides a baseline against which to monitor the project’s progress stage by stage.

Click for more information regarding improvements and features within the latest release of SapphireOne ERP, CRM, DMS and Business Accounting Software Application. Alternatively, contact our office on (02) 8362 4500 or request a demo.
December 20, 2018