Tag: Business activity statement

  • Replace AUSkey with myGovID and RAM for SapphireOne Government Services

    Replace AUSkey with myGovID and RAM for SapphireOne Government Services

    replacing AUSKey to myGovID

    AUSkey was officially replaced by myGovID and Relationship Authorisation Manager (RAM) at 11:59 pm AEDT on Friday 27 March 2020. Together, these services provide a more secure, flexible, and modern way to access Australian Government online services.

    myGovID is a digital identity used to prove who you are online, while RAM allows businesses to manage who is authorised to act on their behalf when accessing government services.

    Important notice for SapphireOne users

    If you use SapphireOne ERP to lodge:

    • Single Touch Payroll (STP), or
    • Business Activity Statements (BAS) via Standard Business Reporting (SBR)

    you must replace AUSkey with myGovID and RAM.

    Failure to complete this transition before the deadline will prevent access to these services through SapphireOne.

    Step 1: Set up myGovID

    If you already have a myGovID, you can proceed to Step 2. Otherwise, complete the following:

    1. Download the myGovID app from the App Store or Google Play
    2. Create your myGovID using an email address
    3. Verify your email as prompted
    4. Achieve Standard identity strength by verifying two identity documents (for example, passport and driver licence)
    5. Scan your documents or enter the details manually

    Once set up, myGovID is ready to use.

    When logging in on a Windows PC or Mac using a browser (Safari, Chrome, or Firefox):

    • A 4-digit code will be sent to your myGovID app
    • Enter the code or tap Accept in the app to complete the login securely

    Step 2: Set up Relationship Authorisation Manager (RAM)

    To use RAM, the principal authority for the business must:

    • Have an active myGovID
    • Link their myGovID to the business ABN in RAM

    Once linked, the principal authority can:

    • Authorise employees or agents to act on behalf of the business
    • Manage and revoke authorisations as required

    You can:

    • Link your business
    • View and manage authorisations
    • Accept authorisation requests
    • Manage machine credentials

    Access RAM at: authorisationmanager.gov.au

    Step 3: Create a machine credential

    Machine credentials allow businesses and registered agents to interact with Australian Taxation Office online services using SBR-enabled software such as SapphireOne. They replace the function previously performed by Administrator or Standard AUSkeys.

    Before creating a machine credential:

    • Install the required browser extension
    • Supported browsers:
      • Windows: Chrome, Firefox
      • macOS: Chrome, Firefox

    Creating the machine credential:

    • Log in to authorisationmanager.gov.au using Chrome or Firefox
    • Select Log in with myGovID
    • Enter the email address linked to your myGovID
    • Approve the login in the myGovID app using the 4-digit code
    • Select View or manage authorisations, machine credentials and cloud software notifications
    • Choose the entity you are acting on behalf of
    • Open the Manage credentials tab
    • Select Create machine credential
    • Enter the following:
      • Keystore path (pre-filled, can be changed)
      • Keystore password (minimum 10 characters, mixed case, number, punctuation, no spaces)
      • Credential name (to help identify it later)
    • Confirm the details and select Download
    • Finish the process

    You can now create, view, revoke, or claim machine credentials for the entity.

    Uploading the machine credential into SapphireOne

    To complete the setup in SapphireOne:

    • Go to Utilities > Controls > Company
    • Select and modify the relevant company
    • From the page drop-down menu, choose More Details
    • Locate the SBR section
    • Upload the downloaded Keystore file
    • Save the record

    Once uploaded, SapphireOne is ready to lodge STP and BAS using the new myGovID and RAM framework.


    Replacing AUSkey with myGovID and RAM ensures continued, secure access to government services through SapphireOne while aligning with current Australian Government digital identity standards.tore file. Upload the Machine Credential file you have downloaded from authorisationmanager.gov.au and you will be ready to go.

  • ATO AUSkey Retirement and What SapphireOne Users Must Do

    ATO AUSkey Retirement and What SapphireOne Users Must Do

    Your AUSkey will retire in March 2020 and will be replaced with myGovID.

    Your AUSkey will retire in March 2020 and will be replaced with myGovID

    At the end of March 2020 your AUSkey will no longer be valid and will be replaced with your myGovID. Your myGovID can be managed using the ATO’s Relationship Authorisation Manager (RAM) –  This will allow you to link your myGovID to your ABN and manage who can act on behalf of your business online.

    You can already use myGovID and RAM for some participating government online services. This will extend to more government online services that use AUSkey or Manage ABN Connections.

    Before you can submit a Single Touch Payroll event (STP) or submit a Business Activity Statement (BAS) through Standard Business Reporting (SBR), your AUSkey will need to be replaced by new machine credentials which are a component of the Machine to Machine (M2M) authentication solution.

    Please click on the link below which explains how to create the machine credentials in the ATO Relationship Authorisation Manager which includes the steps you need to complete and details on installing the browser extension. There are several links to videos which will guide you through the process. 

    Business Software User Or Provider

    Machine credentials

    The machine credential is installed on your computer and facilitates you to interact with the ATO online services through SapphireOne.

    The Machine credentials are created in the Relationship Authorisation Manager (RAM) and replaces the AUSkey.
    You will need to download and install the application plugin (Machine credential download/browser extension) compatible with your computer’s operating system.

    Please visit the Australian Taxation Office website for more details: info.authorisationmanager.gov.au