SapphireOne has been officially approved by the Australian Taxation Office (ATO) as a certified Australian Digital Service Provider (DSP). This certification confirms SapphireOne’s compliance with the ATO’s Digital Service Provider Operational Framework and recognises our capability to securely access and consume ATO digital services.
The DSP Operational Framework is a risk-scaled model that establishes minimum operational and security requirements for software providers that interact with ATO systems. Its purpose is to protect taxation, accounting, payroll and superannuation data, as well as the integrity of the taxation, business registry and superannuation systems that underpin Australia’s financial ecosystem.
Under this framework, Digital Service Providers must demonstrate that robust security and governance controls are in place before being permitted to access ATO digital services. These controls are designed to safeguard sensitive client information and reduce the risk of unauthorised access or misuse across the digital supply chain.
As part of the certification process, SapphireOne demonstrated compliance with a broad range of security and operational requirements. These include strong data encryption to protect confidentiality, default onshore data hosting to minimise jurisdictional risk, and the use of multi-factor authentication and comprehensive audit logging to ensure accountability and traceability.
Certification as an ATO-approved Digital Service Provider provides SapphireOne clients and vendors with independent assurance that our systems and processes meet ATO security standards and best practices. It reinforces our long-standing commitment to protecting critical information while delivering compliant, reliable and secure ERP, CRM and Business Accounting solutions.
To find out more about SapphireOne integrated ERP, CRM, Business Accounting application and innovative software solutions, please get in touch – we’re always here to help.
We are pleased to share that SapphireOne has been successfully re-certified to ISO/IEC 27001:2013, with certification valid through to March 2024. This re-certification follows our original ISO 27001 certification achieved in 2018 and reflects our ongoing commitment to information security and risk management.
ISO 27001 is an internationally recognised standard for information security. It defines best-practice requirements for establishing, implementing, maintaining and continually improving an Information Security Management System (ISMS). The standard is widely regarded as the global benchmark for safeguarding sensitive information and maintaining confidentiality, integrity and availability of data for customers, partners and stakeholders.
What ISO 27001 Means in Practice
Achieving and maintaining ISO 27001 certification requires a rigorous and systematic approach to information security. This includes identifying security risks, assessing threats and vulnerabilities, and understanding their potential impact on the organisation and its clients. Certification is only granted when an organisation can demonstrate that appropriate controls, governance processes and monitoring mechanisms are in place and operating effectively.
As part of the re-certification process, SapphireOne demonstrated that our information security controls and management processes are not only comprehensive, but also embedded into our day-to-day operations. These controls are continually reviewed and refined to ensure they remain effective as technology, regulatory expectations and risk landscapes evolve.
What This Means for Our Clients and Partners
ISO 27001 certification provides independent assurance that SapphireOne’s approach to information security aligns with internationally recognised standards and best practices. For our clients and vendors, this certification offers confidence that the systems and processes supporting our ERP, CRM and Business Accounting solutions are designed to protect critical information and manage security risks responsibly.
Information security is not a one-off exercise. It is an ongoing commitment that underpins trust, reliability and long-term partnerships. This re-certification reinforces our focus on maintaining robust security frameworks while continuing to innovate and deliver value through our software solutions.
To find out more about SapphireOne integrated ERP, CRM, Business Accounting application and innovative software solutions, please get in touch – we’re always here to help.
We are proud to share that SapphireOne has been selected as a finalist in the 2021 Premier’s NSW Export Awards, recognising our sustained international growth and commitment to innovative Australian software.
The awards celebrate businesses that have demonstrated resilience, excellence and long-term success in global markets. Being named a finalist is a meaningful acknowledgement of the work our team has undertaken over many years to deliver robust, future-ready ERP, CRM and Business Accounting solutions to organisations worldwide.
Celebrating Innovation and Long-Term Commitment
Our CEO, John Adams, reflected on the recognition and what it represents for the business:
“SapphireOne software solutions are unique and competitive as we offer an all-encompassing integrated ERP, CRM and Business Accounting software, enabling organisations to bring all components of the business together to streamline operations and facilitate growth. Since our launch in 1986, we have invested over $200 million in Research & Development to ensure that we are continuously evolving in step with global developments in technology and operating systems, and provide new version releases for our clients on a weekly basis.
Our relationships with our clients are special and our team works closely with every client to actively encourage ideas for innovation. During implementation we identify any functionality that SapphireOne does not currently support and facilitate custom development to ensure our software meets each client’s unique requirements.
It is an honour to be recognised by the Australian Export & Investment Awards for our commitment to innovation and our dedication to our clients.”
This recognition reflects not only our technology, but also the collaborative approach we take with our clients—treating software as a living system that evolves alongside their businesses.
A Prestigious National Awards Program
Now in its 59th year, the Australian Export & Investment Awards is one of the country’s longest-running and most respected business awards programs. It recognises Australian exporters that have achieved sustainable international growth through innovation, as well as international organisations that have made a lasting contribution to the Australian economy.
The program is presented through a partnership between the Australian Trade and Investment Commission and the Australian Chamber of Commerce and Industry, with strong support from government, industry bodies and leading Australian corporations. At the state level, the Premier’s NSW Export Awards highlight the success and resilience of New South Wales businesses competing on the global stage.
Winners across the national categories are announced in October, with finalists representing the very best of Australian enterprise and innovation.
Looking Ahead
We are honoured to be included among this year’s finalists and grateful to the Export Council of Australia for the recognition. Most importantly, we thank our clients and partners, whose trust, feedback and collaboration continue to shape SapphireOne’s direction and success.
Congratulations to all finalists in the 2021 Premier’s NSW Export Awards.
To find out more about SapphireOne integrated ERP, CRM, Business Accounting application and innovative software solutions, please get in touch – we’re always here to help.
Benefits of a Dedicated Application Server vs a Virtual Cloud Server
We are often asked why SapphireOne is designed to run on a Dedicated Application Server, so we wanted to take the opportunity to explain the reasoning behind this approach.
In today’s technology-driven environment, businesses of all sizes are faced with a wide range of hosting options. Choosing between a dedicated application server and a virtual cloud environment is a critical infrastructure decision that can directly affect performance, scalability, and data security.
The right choice is rarely black and white. It depends on factors such as your industry, business size, data volumes, growth plans, performance expectations, and security requirements.
For medium to large organisations with substantial data sets, many users, and a requirement for speed, reliability, and scalability, a dedicated application server is often the most effective solution.
Dedicated Application Server vs Virtual Cloud Server
What is a Dedicated Application Server?
A dedicated application server is a physical server purchased and allocated entirely to a single business. All processing power, memory, storage, and network resources are reserved exclusively for that organisation.
Dedicated servers are commonly used by enterprises that require:
High and consistent performance
Strong data security and control
Predictable resource availability
Support for large and complex applications
What is a Cloud Server?
A cloud server is a virtual server operating within a shared, virtualised cloud environment. While it may appear independent, the underlying physical hardware is shared with other businesses and managed by a third-party hosting provider.
Cloud servers are often attractive for smaller workloads or short-term scalability needs, but they can introduce limitations when supporting large, data-intensive ERP systems.
Benefits of a Dedicated Application Server for SapphireOne
1. Optimal Server Performance
A dedicated application server ensures that 100% of the hardware resources are available to your SapphireOne application at all times.
Because processing power, RAM, and disk performance are not shared, your system benefits from:
Faster transaction processing
Consistent response times
Maximum uptime
Predictable performance under load
This allows SapphireOne to operate at its full potential without competing workloads.
2. Server Resources Are Not Shared
In a virtual cloud environment, resources such as CPU, RAM, and bandwidth are shared across multiple businesses. Spikes in usage by other tenants can directly impact your application’s performance.
With a dedicated server:
All resources are allocated solely to your business
Performance is not affected by other organisations
Large data processing and reporting remain stable and reliable
This is particularly important for medium to large enterprises running mission-critical ERP systems.
3. Total Control of Your Server Environment
A dedicated application server gives your IT team full control over the server configuration.
This means you can:
Customise hardware specifications to match your workload
Optimise the operating system for SapphireOne
Control patching, updates, and security policies
Scale resources in line with business growth
You are not constrained by the limitations or generic configurations of a virtual environment.
4. Increased Security and Data Integrity
With a dedicated physical server, you always know exactly where your data resides and how it is protected.
Key security advantages include:
No exposure to other tenants or unknown workloads
Complete control over access permissions
Reduced risk of cross-tenant vulnerabilities
Greater confidence in data integrity and compliance
For organisations handling sensitive financial, payroll, or operational data, this level of control is critical.
A Simple Analogy
Imagine a nuclear-powered submarine capable of remaining underwater for months at a time.
If that submarine were converted to diesel power, it would need to surface frequently to refuel — consuming time, reducing efficiency, and exposing itself to external threats.
Running a high-performance ERP like SapphireOne on a virtual server is similar.
SapphireOne is capable of processing billions of records, but a shared virtual environment is not designed to consistently support that level of performance. This can introduce inefficiencies, bottlenecks, and unnecessary risk.
A dedicated application server ensures the software is powered and supported to operate at its full capability.
Our priority is always to ensure our clients are running SapphireOne on infrastructure that delivers:
Consistent high performance
Scalability as the business grows
Strong security and data control
Long-term reliability
For many medium to large enterprises, a dedicated application server provides the most robust foundation to achieve this.
IT’S ARRIVED! SapphireOne would like to introduce a new resource for you called SapphireOne Community. This is a central place where our clients and users can access the latest guides, interactive manuals and step-by-step videos of our SapphireOne application.
It’s a great place to share, connect and ask questions on your ERP Accounting needs.
What to expect in SapphireOne Community
New features, release notes and latest versions will be listed on this Community platform to keep you ahead of changes.
To launch, we have been working on the Accounts Mode. Take a look at the easy to follow, intuitive overviews with tips and shortcuts that are bound to ensure working with SapphireOne is faster and more productive.
What’s to come- the rest of SapphireOne guides and videos on our 8 modes. These include Inventory, Job Projects, Payroll/HR, Assets Management, Management, Utilities and Workbook. Web Pack, Market Pack, Web POS and Release Notes will also be featured in detail giving you, the user a simplified way of learning.
Can’t find the information you need? Take a look at our Frequently Asked Questions (FAQ). Prefer to speak to one of the team? Fill in our form and we’ll be in touch.
In the meantime, rest assured our manuals are still available on the FTP server until the content is transferred into our Community site. The manuals are continuously updated with new and exciting features and are a tremendous guide for training and reference purposes.
To access the manuals, go to FileZilla, connect, then click on the Public Folder. In the SapphireOne Manuals folder you will find a list of the current versions. Highlight and drag the manual you would like to transfer to your desktop.
The 4D World Tour Development Day was held on 15 May 2019 at Cliftons Venues in Sydney. The SapphireOne development team attended the event, where 4D v17 was introduced, showcasing key advancements including ORDA, 4D Write Pro, 4D View Pro, and other major enhancements.
The session highlighted improvements that provide developers with more sophisticated tools and innovative approaches to building productive, business-focused applications. As 4D is the core language used in SapphireOne’s client-server application, these developments are directly relevant to ongoing product innovation.
Key Highlights from the Development Day
ORDA – A New Way to Access Data
Object Relational Data Access (ORDA) represents a fundamental shift in how data is accessed and managed within 4D.
As described by Thomas Maul, VP Strategy at 4D:
“ORDA is a new way of thinking. It’s not just a language. It’s about relations, data access, using objects, and much more.”
With ORDA, complex relational structures are internally mapped as objects, allowing developers to interact with the entire database as a single object. This approach simplifies data access, improves code readability, and supports modern application architectures.
4D Write Pro – Powerful and Fully Integrated
4D Write Pro is a feature-rich, programmable text engine fully integrated into 4D and its database environment. It enables users to design letters, generate invoices, produce catalogues, and create reports, supporting a wide range of desktop publishing requirements.
Customisable menus ensure users only access the features they need, improving usability and efficiency. In version 17, enhancements support workflows across order processing, logistics, correspondence, marketing, and document management.
4D View Pro – Advanced Spreadsheet Capabilities
4D View Pro provides powerful, integrated spreadsheet functionality within the 4D environment. Enhancements include improved compatibility with Microsoft Office, allowing reports to be generated offline and exported directly to Excel or saved as PDF files.
Developers can compute reports using 4D View Pro and seamlessly share or distribute them in widely used formats.
Additional Enhancements in 4D v17
The 4D World Tour also introduced a new modern interface designed to improve user experience and customer satisfaction.
Dynamic forms now allow users to build fully adaptable interfaces without writing additional code. Programmers can easily convert existing binary forms into dynamic forms, enabling real-time redesign and greater flexibility.
Security improvements were also highlighted, ensuring stronger protection for data, websites, and server communications, while maintaining system stability and performance.
Firmly established as one of the leading awards programs in the Australian financial technology sector, the Fintech Business Awards seeks to recognise the leading individuals and organisations who display outstanding innovation and entrepreneurship.
This year they received over 200 submissions across twenty categories making it the biggest one yet. Ninety-six unique companies were in the running for the 2019 Fintech Business Awards and in the end, 15 unique companies were recipients of awards.
John Adams, CEO, and his team attended the 4th Annual Australian Fintech Business Awards. They were held on Thursday 28th March in Sydney. These awards celebrated the achievements of dynamic people and businesses comprising the fintech sector. The event was an evening of recognising innovation, created by the best innovators and entrepreneurs that live and work in Australia.
Although not winning the category, the team at SapphireOne were proud to be chosen as a finalist in the Software Services Innovator Of The YearAWARD.
Award Winners in the 2019 Fintech Business Awards
Company categories
Software Services Innovator of the Year (less than 50 employees) – myprosperity
Software Services Innovator of the Year (50 employees or more) – Class Limited
Fintech Business Excellence Award (Company) – SocietyOne
Compliance Innovator of the Year – Advice RegTech
Financial Advice Innovator of the Year – Myprosperity
Fintech Start-Up Business of the Year – Trade Ledger
Insurance Innovator of the Year – Claim Central Consolidated
Investment Innovator of the Year – RateSetter
Investment Platform Innovator of the Year – Raiz Invest
Lending Innovator of the Year – SocietyOne
Lending Platform Innovator of the Year – Trade Ledger
Payments Innovator of the Year – Verrency
Personal Finance Innovator of the Year – Pocketbook Australia
Software Innovator of the Year – Spaceship
Accounting Innovator of the Year – Class Limited
Individual categories
Femtech Leader of the Year – Jodi Stanton – SendGold
Fintech Entrepreneur of the Year – Ruth Hatherley – Moneycatcha
Fintech Mentor of the Year – Peta Tilse – Sophisticated Access
Fintech Thought Leader of the Year – Charmian Holmes – The Fold Legal
Fintech Business Excellence Award (Individual) – Ruth Hatherley – Moneycatcha
On 8th October 2018, SapphireOne Business Accounting Application launched Version 17 in the Ros Packer room of the North Bondi Surf Lifesaving Club
New features and improvements in Version 17.0.1.0
Performance improvements
There are some amazing performance improvements in the large processing functions in Version 17. For example, when processing Month End or Business Activity Statement (BAS SBR2), which historically have been two of the more time-consuming processes in the SapphireOne ERP Business Accounting Application, we have seen dramatic increases in performance of up to ten times than earlier versions.
New BAS SBR2 and STP
SapphireOne Version 17 incorporates the ATO Standard Business Reporting SBR2, Single Touch Payroll STP and Tax File Declaration TFN for SapphireOne users who have installed their AUSkey into their SapphireOne datafile. These clients now benefit from what used to be a very time-consuming task with the ATO business portal, where they often had to reinstall java or change browsers frequently so they could lodge their BAS. Now with SapphireOne, there is no requirement for a browser as the interface seamlessly connects to the ATO.
SPS Commerce Fulfilment EDI Integration
SPS Commerce’s integrated end-to-end EDI solution, automatically populates orders into Version 17 of the Sapphire and SapphireOne ERP Business Accounting Application, while checking for errors when sending and receiving transactions. It also verifies that all transactions were sent and received successfully, providing critical process controls for vendors and suppliers. Implementing SPS commerce’s fulfilment EDI has brought many benefits into SapphireOne. It has reduced or eliminated manual data entry, saved chargeback penalties, streamlined inventory management, increased the speed time-to-market (TTM) delivery, boosted productivity without increasing staff, expedited receipt verification, improved record-keeping processes. The overall result is greater competitiveness, which will help SapphireOne users to be a major player in the larger enterprise retailer market.
With the release of Version 17, we have now implemented Single Document Interface (SDI). This new interface provides a menu navigator which allows for every data entry screen, inquiry and reporting and processing screens to be opened simultaneously. This is a major advantage for those power users who require to run reports while still being able to make inquiries and process data entry.
Web Pack upgrade
Version 17 of the Sapphire Webpack has seen an upgrade of the original web interface bringing the application a fresher look to users. This includes a scalable interface which allows for minimal change of user interface from smaller devices such as iPhones through to web browsers being used on large monitors linked to desktop computers. Some new features such as the Sapphire Market WebPack, Leave Request, Time Sheets, Stock List and Stock Count have given users more functionality in our popular Sapphire product.
After two weeks skills and gate training at Round Hill Lake Tekapo and Mt Dobson the SapphireOne Alpine Ski Team split up as they leave the McKenzie country in South Canterbury. The team had a fantastic time in the region, even having time to go trout fishing, Warwick Crawford was pleased to catch some of New Zealand’s finest trout.
Meanwhile Jack Adams heads down to Central Otago to join team member Theo Coates at the home of New Zealand Olympian Adam Barword in magnificent Queenstown.
Jack has one week before heading home to Sydney, back to University of NWS (UNSW) for a week, then heads back to join the team in Queenstown. Theo will stay with Adam for two weeks before joining Jack and the rest of the team.
The New Zealand Alpine team will all be training at Coronet Peak Queenstown over the coming weeks alongside our SapphireOne Alpine Team for the upcoming New Zealand Championships, to be held on the 12 to 15 August 2018. The New Zealand Alpine Ski Races are always well supported by a large range of international teams from some of the ski nations powerhouses such as the Austria Ski Team and the USA Ski Team.
Justice Bromwich in the Federal Court of Australia made orders restraining Sapphire Systems Pty Ltd from infringement of our Sapphire Trade Mark
In May 2017, Justice Bromwich in the Federal Court of Australia made orders restraining Sapphire Systems Pty Ltd from infringement of our Sapphire Trade Mark – View a copy of the orders.
An order was subsequently made that Sapphire Systems was required to pay us $20,000 and also pay our legal costs incurred in the proceedings.
Our company SapphireOne Pty Ltd was delighted to have its concerns of unauthorised infringement of its intellectual property rights vindicated in such a fulsome way.
SapphireOne is an Australian company distributing globally providing an all-inclusive software application for managing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM) and Document Management System (DMS). These offerings consist of a standalone Single User application named Sapphire, our Client Server application named SapphireOne and our Sapphire Web Pack solution. With our clients established globally, SapphireOne has been providing business freedom since 1986.
We registered our Trademark ‘Sapphire’ in 1994, this was our first Trademark registration initially registering it in Australia.
In 2001 we registered our ‘SapphireOne’ trademark. The additional name was brought about by the merger of the Sapphire Financials, Sapphire Assets, Sapphire Point of Sale (POS) and Sapphire Payroll Human Resources (HR) into a single application, hence we added the ‘One’ to signify the unification of all four applications into one.
From this point onwards our Single User standalone application has been known as Sapphire, our client server application has been known as SapphireOne, our html web server has been known as Sapphire Web Pack.
Based on the information provided SapphireOne has been assessed and given Full Operational Framework Approval for SapphireOne who are consuming BAS (PLS) and STP low risk API (payment services) with the following terms and conditions.
API consumption conditions
Conditions –
Full Approval granted SapphireOne for BAS services (PLS) and STP low risk API (payevent services).
SapphireOne have ISO certification with software stored and managed by the client, in accordance with our requirements MFA is not a requirement as the as they are Desktop application provider storing no data onsite.
Production Verification Testing (PVT) – You must successfully complete the required PVT scenarios with your Account Manager for each PLS API required.
Changes to your situation – The ATO must be notified via your Account Manager of any changes to your business or product environment, in relation to the information you supplied in your questionnaire.
Monitoring – Monitoring is considered a joint responsibility between the ATO and the DSP. The ATO conducts monitoring at the network, application and transaction layers; if anomalies or areas of concern are identified, we may re-assess your whitelisting suitability. The ATO will generally contact you or your representative unless exceptional circumstances apply. Where you identify a breach through your own monitoring controls you must notify the ATO immediately via your Account Manager to ensure appropriate action can be taken.
Please respond with your agreement, understanding and acceptance of the conditions contained within this email.
We have deployed 17 beta on our live internal company datafile. We are very excited to announce that we are seeing some amazing performance improvements in the large process functions. When creating the BAS we are experiencing up to 12 times speed increase, processing Month End has shown up to 10 times increase in speed. These very large processes typically can be time consuming and we are very happy to report these huge time improvements, this will be a huge time saving improvement which will have a dramatic effect for all our clients.
New Features in Version 17
Version 17 has hundreds of new features with 64 Bit Mac and Windows forming the foundation. Some of the new features are:-
WritePro – 4D Write Pro keeps offering more and more programming capabilities! Let’s say you want to programmatically change the style of a table, paragraph, or image in an existing 4D Write Pro document. With 4D v17, it’s possible! Now you can access any element or part of a document, by programming. These parts, called elements, will be returned either as a collection thanks to the WP Get elements function, or as a single element with WP Get element by ID function.
GDPR – Taking effect on May 25, the General Data Protection Regulation (GDPR) imposes new privacy restrictions governing the collection and use of personal data of European Union (EU) citizens. And as a first step to help you get more insight into the GDPR law, we’re pleased to announce the first part of a GDPR dedicated guide: General Data Protection Regulation and 4D.
ORDA – Imagine a way of using your database with an object-oriented approach, without worrying about its physical structure. Imagine that you could maintain multiple current selections at the same time or that you could perform recursive queries in a single line of code. Well, this is now a reality thanks to ORDA. With 4D version 17, your code can be written in an object-oriented mode, and you can easily navigate through your entire data model.
Webpack Security – After introducing Perfect Forward Secrecy, the security level of 4D Web server has been increased again with the support of HTTP Strict transport Security (HSTS). Henceforth, 4D Web server is compliant with the very latest security protocols. Simply upgrade to 4D v17 and enable HSTS to get the A+ ranking (the highest level) from SSL Labs for your web sites.
Certification to ISO 27001 Information Security Standards provides you with an independent endorsement that your commitment to protecting crucial information security meets international standard.
ISO 27001:2013 Security Certification
The ISO 27001 standard requires a systematic examination of security risks, threats, vulnerabilities and their impact. SapphireOne has achieved the certification process by demonstrating that a comprehensive system of information security controls and management processes has been implemented. These processes ensure the information security controls continue to meet the organisation’s requirements on an ongoing basis.
SapphireOne’s compliance with this important industry certification demonstrates that SapphireOne develop, implement, train, maintain and support an enterprise resource management application as per ISO Standards, and maintain the requirements of :-
Confidentiality – Ensuring that information is not made available or disclosed to unauthorised individuals, entities or processes.
Integrity – Maintaining the consistency, accuracy, and trustworthiness of information over its entire lifecycle.
Availability – Ensuring that information is both accessible and usable upon demand by an authorised party.
Press Release SapphireOne Pty Ltd (SapphireOne), an Australian ERP Accounting Software vendor, has been recently enriched with a number of new features. SapphireOne is known among its clients as a live work in progress solution. Unlike other ERP Accounting Software solution, a live work in progress means that SapphireOne can respond immediately to specific customer requests. As a result of this, PDF Capture, Periodic Invoicing and MRP functionalities now have been added to the SapphireOne ERP Accounting software suite.
Greater control over inventory management and invoice processing
PDF Capture eliminates manual vendor invoice processing and enhances data accuracy.
Periodic Invoice efficiently streamlines invoicing by consolidating recurring invoices into a single bill.
The MRP function fulfils customer requirements while maintaining a tighter control over inventory stock levels
1. PDF Capture
The SapphireOne accounting system already has a function that provides for the storing of documents of all types within the data file. So the additional functionality of scanning PDF documents, known as PDF Capture, from within the software itself, is a natural progression to make this procedure easier and faster for users. The SapphireOne system makes use of the fact that a PDF contains both characters and numbers that may be read by the Software. This means that SapphireOne can directly create transactions when electronically received PDF’s are read by the system. Since the system is directly reading numbers and characters, the transactions created are accurately entered and so required little or no modification before any processing.
Periodic invoicing has now been included in the standing transaction function of the SapphireOne system. This new Periodic Invoicing function allows consolidation of invoices to a particular client or vendor, at specified intervals. Even though the invoices that will go to create a periodic invoice, will be entered by different users, the system will automatically consolidate these to a single periodic invoice that the accounts manager will check and process. This will reduce or eliminate any errors, lessen administration tasks. and minimize the time taken for data entry for account managers and users alike.
Material Safety Data Sheets (MSDS) functionality was added at the beginning of 2017 in the SapphireOne ERP system. Now Material Resource Planning (MRP) has been added as well. MRP will allow efficient inventory management systems that will provide opportunity to keep a minimum stock level while satisfying customers’ requirements on a continuous basis. This is calculated by using historical data and lead times that must be entered into the SapphireOne system beforehand. It is basically an Artificial Intelligence (AI) setup which accesses historical data already in the system, for better forecasting of inventory stock level management in future points of time, i.e. weeks, months or even a year in advance.
“SapphireOne manages our inventory, clients and vendors. It’s a well-integrated ERP software that covers sales, purchasing, General Ledger, payroll, super and a number of other tasks.” Don Nichols, Administration Manager at Team Digital, Western Australia.
SapphireOne uses the most advanced information management system and provides two major software releases per year. A recent notable release from SapphireOne is ‘PDF capture’, which has the capability to eliminate time consuming manual vendor invoice processing that can streamline any company’s accounting tasks. SapphireOne maintains a unique relationship with their clients by working as a team. The SapphireOne ERP Accounting Software is rich in both functionality and features at an extremely affordable pricing. It has multi company and multi-currency management capabilities, designed to improve the quality, efficiency and effectiveness of any company. SapphireOne has extensive ERP Accounting Software features and capabilities as standard functionality, which makes it fit for any size enterprise.
Top Ten ERP Accounting Software Features and Capabilities
The 10 features and capabilities that empowers SapphireOne to manage financial information of any size enterprise –
1. Support Multiple Companies and Currencies
SapphireOne has the ability to run multiple companies in the one data file and the chart of accounts is set up at the department level. This means that financial data is organized initially at the company level and then at the department level. Multiple departments may be set up in each company with no limit on the number of departments and so no limit on the number of sets of chart of accounts by company. SapphireOne’s foreign exchange (FX) handles transactions in any currency, allowing your organization to purchase from and sell to regional and worldwide markets.
2. Personalisation Features / Customisation
SapphireOne system complies with best business practices and may be reengineered for personalisation of the customer’s requirements. For example, our client Harry Magiros, IT & Marketing manager, from Frutex Australia requests changes or additions to the software from time to time. We meet all our clients’ requirements and clients find that working with the SapphireOne team adds real value to their business.
3. Drill Down and Audit Trail Capabilities
One of the strong features for the Sapphire database and programming language is the ability to drill down right to the individual lines in transactions. For this reason, the SapphireOne system provides the most comprehensive audit trial reporting functionality provided by any other ERP Accounting software in the market.
In SapphireOne Job Projects module, The Gantt chart provides users with a visual representation of the project schedule and how the project is performing against budget. Each Header Task consolidates the durations and status of all tasks assigned to it. Milestones are displayed in red for easy identification. The user can rearrange columns to suit their purpose and drill into each task from the Gantt chart if modification is required.
4. Chart-of-Accounts Flexibility
SapphireOne has the ability to create a chart of accounts suitable for any business. With certain restrictions this chart of accounts may be altered as required. Within the chart of accounts, we have 10 hierarchy levels and within each of the departments we have additional 3 hierarchy levels. All account ID’s are alphanumeric. In addition, we can also report any task, project and project class. In order to get a clear understanding please follow this link to our blog on SapphireOne – Business Accounting Software Structure
5. Modular Integration
SapphireOne is a living work in progress and it is constantly being developed in accordance with International Accounting Standards and meets all of these requirements. The SapphireOne solution includes 8 sophisticated modules and these are Accounts, Inventory, Job Projects, Assets, HR/Payroll, Management, Utilities and Workbook. Each of the modules in SapphireOne are scalable, and has a level of authorisation to read and/or modify any record in the data file. All modules of SapphireOne are included in the purchase price and are fully integrated with each other.
6. Workflow Capabilities
SapphireOne provides standard workflow functionality. It has provision for the setting up of workflow levels, allowing for control of the processing of transactions within the system. Workflow within SapphireOne is based on an Organisational chart which must be created first. Then workflow rules may be created to provide the necessary authorisation levels for controlling the processing of all transactions through the SapphireOne system.
7. Reporting and Analysis tools
SapphireOne has all of the normal reporting requirements for a business. In addition, any further specific personalised reports that may be required, can be set up in various areas of the program. A number of dashboards are also available within the system that offer a GUI style report for some of the most common reports that have been requested. As SapphireOne is living work in progress, these dashboards can be extended as requested at a later date and can be easily added by the user. SapphireOne also has a show reports functionality enabling the user to select the report that they want, from a simple drop down list.
8. Fine tuning with Sapphire Tools
SapphireOne has an inbuilt set of tools for auditing, data checking, compacting, re-indexing and more. We call these sapphire tools and are very easy for users to access. These tools are useful for custom management of accounting systems and for fine tuning. These are well documented and can be found in the Sapphire Tools Reference Manual.
9. System Security and backups
User names and Passwords are required to log into the SapphireOne system. Users may be allowed to access all of the data file or down to a single solitary item in one menu. If Point of sale (POS) is to be used, the user can be set up so that they can only access the POS screen. SapphireOne Server communicates in secured mode through the SSL protocol; SSL Cryptography restricts unauthorised personnel. SapphireOne has standard built in multiple levels of security (MLS) features. The SapphireOne system has the ability to repair the data automatically. The SapphireOne system keeps a real time running log file which is used for creating backups. This may be turned off by the user if required, but is not recommended. The system each night takes the log file and converts it into a backup to be stored in a place or places selected by the user. If the system fails during the day our SapphireOne team can take the log file, with the last back up done by the system, and restore it when the failure occurred. Manual Backups may be done by the user at any time, and is recommended when mass changes are to be made to the system.
10. Web capabilities
SapphireOne provides a Sapphire web pack solution. This is a HTML webserver in-built into SapphireOne server which allows the ability to do data entry, client lookup, vendor look up and other functions from any device that support a browser such as iPads, iPhones etc. Sapphire Web Pack also provides the ability to set up and run unlimited Point of Sale (POS) web based stores.
Discover how SapphireOne ERP, CRM and Business Accounting software suite can help your Wine business by requesting a live demo.
Softphone is a software phone that enable users to call any telephone number without a physical telephone. Softphone functionality works in many ways such as Computer to Computer, phone to phone where VOIP telephone & adapter is required. Google hangout is a good example of Computer to computer softphone application. Softphone is the bridge between VoIP network and telephone line or mobile network. It enables users to make a call between computer to a phone network and phone network to computer, when you have a dedicated number to receiver call.
The biggest benefit of having a SoftPhone is using the SoftPhone functionality, as it can help you realise huge savings. You can call any employee, client or supplier without having to worry about software matchup or whether or not they are online. It is a perfect solution for remote employees. On other hand, since SoftPhone is a virtual phone, users don’t have to worry about update, upgrade or upkeep.
SapphireOne CRM with SoftPhone Functionality:
A significant part of SapphireOne’s software is Customer Relationship Management (CRM). CRM is a business strategy where primary focus is on fulfilling the customer’s needs. This is achieved by using cutting edge technologies to organise, automate and integrate the marketing sales and customer service components of the business. Inside SapphireOne CRM package, SoftPhone functionality is built-in. This helps with managing relationship with vendors, clients and employees.
SapphireOne ERP, CRM and Accounting Software is integrated with VoIP service provider SpliceCom Maximizer. SpliceCom phone administration system comes with many benefits. The system can handle up to 500 extensions, call logging with integrated call recording functionality and many more features. With the integration of SpliceCom inside Sapphire single user and SapphireOne client server, calls can be made from SapphireOne’s software to your contact list.
Whenever a call is made from SapphireOne software, a timestamp is added to the ‘note’ area. It is as simple as clicking on the green button to make a call and when you would like to end click on the red phone button. No more dialling or inputting the phone numbers in manually, leading to less errors.
System also allows to write notes, comments or short description of the conversation. This helps to track the important conversation between caller and receiver and keep up to date with information. All exchanges to your customers/suppliers/clients are logged and listed, adding another feature to your CRM. Each employee when logged into SapphireOne will show their employee ID, which is listed when the date and time stamps are given.
Take advantage of SapphireOne software suite’s Softphone functionality, to maximize your CRM system. Request a live demo to see how SapphireOne ERP, CRM, DMS and Accounting Software can help your business.
The requirements of any accounting software are to keep track of income and expenditure. To understand how the business is doing financially, accounting software can be either helpful or confusing. A good accounting program should track any changes made by users so that any errors or mistakes can be tracked back to the users, who made the errors or mistakes. This enables better performances and accountability from the perspective of accounting software and employees who use it.
There is a vast array of services available with accounting software. The basic one allows you to record your income and expenditure. More complicated ones can be used for filling returns, control stock level, make, send invoices. As business grows, different problems insist different solutions for financial management. Inevitably, the need for a comprehensive solution that combines robust finance, accounting and resource management capabilities become manifest.
The value of scalability is becoming increasingly apparent in accountancy. Lack of scalability will eventually lead to some type of accounting problem. Some of them are very common, which includes — 1. Struggle with multiple software for day to day business operations. 2. Difficulty to customize reports as per requirements. 3. Unable to access required information because system is not accessible outside office. 4. Cost of existing accounting software or ERP software grows, as the company grows.
These problems can be extricated through the use of ERP accounting software. An ideal ERP system begins and ends with strong accounting functionality. From the initial launch point of setting up a general ledger account numbers thorough analysing financial statements, an ideal
ERP system inherits solid accounting software functionality that is unique, easy to use and a complete software suite. In order to take your business to new level, an accounting software requires ERP software capabilities, in short, an ERP accounting software. It is evident from statistical data that for managing a scalable business, an ERP system with rich accounting software functionality is significant for project’s overall success.
SapphireOne is designed to adapt the ever growing business needs and currently a major player in market with its uniqueness, improves business insights and results. With the ability to remove the mystery of Accounting and to replace that mystique with the practicality of the day to day business operation, SapphireOne is currently one of the unique Accounting Software in the market place.
SapphireOne is not limited with performing accounting functionality only. From comprehensive financial management capabilities, including customized reporting, billing solution, payroll, HR, inventory management, assets management, built-in business intelligence, SapphireOne empowers business of all sizes, across all industries. SapphireOne is an Integrated ERP software solution that encompasses not only the traditional ERP functions but also CRM, business intelligence and rich accounting functionality, including accounts receivable, payable, general ledger, payroll, point of sale (POS), reporting and superior search capabilities.
SapphireOne is an Enterprise Resource Planning (ERP) application with rich accounting software functionality that has been available since 1986. It is a complete financial management software suite combining Financial, Inventory, Supply chain, Job project management, Asset management, Payroll/HR, CRM, Document management, Soft-phone and support for multiple Foreign Currencies and Companies. Features and flexibility are the main focus of SapphireOne.
SapphireOne first released its multi user solution for Mac only in 1986. Later in 1990, the client/server technology was released for both Apple Mac and Windows 3.0. SapphireOne Pty Ltd has continued to build on those early efforts adopting key technologies such as to interact with html via the WebPack html in 2003, then working with hand held devices such as iPad, iPhone, Samsung from 2008. In 2016, SapphireOne moved on to 64bit technology for both mac and windows.
SapphireOne Module
The process of implementing SapphireOne into business:
SapphireOne is a very versatile product and caters to many business types.
SapphireOne offers three types of product –
1. Sapphire Single User for small business,
2. SapphireOne Client/Server for medium to large sized business and
3. Sapphire Web Pack solution for small, medium and large sized business.
In order to reap the full benefits of the SapphireOne solution package, SapphireOne commences the implementation process by carrying out a detailed analysis of an organizations core competencies and requirements.
The analysis stage is broken down into multiple steps as described below:
This process involves meeting with key personnel within the organization’s business units,to discuss accounting needs, along with current and desired business procedures and processes. At the end of this process SapphireOne project managers will discuss with the host organization the capability of the SapphireOne to meet their requirements. A needs analysis document will be provided to the host organization, with this analysis being used as a basis for the next step, the development of the customised implementation plan.
Step 2: Customised Client implementation plan and work breakdown structure
This involves documenting tasks which are required to be completed and task allocation – who will be responsible for the completion of each task and how long each task is estimated to take?
Upon completion of the customized implementation plan, SapphireOne project managers will provide a PID detailing what will be required in order to produce a successful implementation of the SapphireOne ERP accounting software. These items may include:
•Breakdown of resources that are required on both sides,
• Break of tasks that need to be completed,
• Resources allocation to each task,
• Timelines for completion of tasks,
• Any customisation of the application,
• The estimated time required for the implementation, or
• Estimated budget.
Step 3: Implementation of the SapphireOne solution
After the PID has been completed, provided and approved, implementation of the SapphireOne application may be scheduled to commence. Depending on the requirements of the organization, this may happen immediately, or at a date agreed by the client.
Purchasing a license from SapphireOne:
Keeping software licensing simple is important to SapphireOne. That is why SapphireOne software licensing is all in One. Each license per concurrent user includes all the feature that a modern organization needs in an ERP software or in an Accounting Software.
Licenses can be increased at any time, SapphireOne’s experienced team can advise the host organization on the best course of action to take when planning licensing requirements.
How to keep up to date with SapphireOne:
The SapphireOne annual planned maintenance subscription entitles the clients to receive all major and sub-releases of SapphireOne throughout the year.
When using any software application, it is important to maintain the software updates. SapphireOne is an organic application with new features and functionality being added constantly. This ensures that the product is a market leader and that their clients are able to operate in accordance with ever changing requirements.
The first year of annual planned maintenance is provided to the clients within the initial purchase price of the user.Thereafter, a maintenance fee falls due on the anniversary date of your original purchase of SapphireOne.
What after sales care does SapphireOne provide?
SapphireOne recognises the importance of total commitment to after care service. SapphireOne also understands that different organizations will have different support needs.
To deliver the best possible service to the clients, SapphireOne has developed a range of support plans to suit client’s organizational needs.
There’s no question that a good accounting software package saves time, money and is a game changer for any business.
There is a vast array of accounting software that is currently available in the market. You should be aware that not all of them offer the same standard features. Choosing an accounting software package is one of the most crucial decisions you will ever make for your business. Good Accounting software not only tracks all of the financial transactions within your business, including invoices, sales and your tax liabilities, but it should also track numerous other items as well. These include Clients and vendors, inventory, job/projects, assets, and your payroll/HR payments and reporting requirements. In addition, a good financial package should include the ability to store all documents and customer information (CRM) needed for the management of your business finances.
SapphireOne Software packages
Good Accounting software :
Good Accounting software should be designed so that not only accountants can follow it, but also management who need to understand the financial processes. An easy to use Accounting software should make many tasks easier by simplifying and automating many of the day to day accounting procedures. With a range of real time management functionality, a good accounting software should also allow for easy management and reconciliation of your banking requirements. It should provide standard financial analysis and reporting of the following. Balance sheets, profit/loss and cash flow reports. It should also have the ability to view your current financial position against any budgeted financial estimates and revised budgets.
If you need basic accounting software for small entry level businesses, you can’t go wrong with business accounting software like Intuit QuickBooks, MYOB, XERO, Reckon, Cashflow manager . SapphireOne also has a good record for small business, with its Sapphire Single-User package which has been supplied since 1986. Read one of our Australian client’s stories for the application of SapphireOne’s small business accounting software packages.
However, if you have a complex organization or you plan to stretch your capabilities so that multiple users can access the accounting Enterprise Resource Planning (ERP) system concurrently, then you have to think differently. An ERP Accounting software solution should, have the ability to take control of business data and processes on an enterprise scale. It is evident from statistical data that for managing large corporation an accounting software requires ERP software capabilities.
Choosing a Good Accounting Software
An ERP Accounting software should not just comply with the law, but it must provide you with the insight to help you run your business and make business decisions. SapphireOne is offering Sapphire Single-User and SapphireOne Client Server ERP Accounting Software solutions. Our software solution has 8 Modules and these are, Accounts, Inventory, Job Projects, Assets, Payroll/HR, Management, Utilities and Workbook. From locally based accounting software to Global ERP, the SapphireOne financial packages can help you to have a complete understanding of your business financial processes.
The SapphireOne financial packages is an industry leader in both functionality and features at an extremely affordable pricing. Find out More – sapphireone.com or request for a Live demo.
Businesses are increasingly the victim of data breaches and brands are at risk. The “Verizon 2016 data Breach Investigations Reports” tells about incidents affecting organizations in 82 countries and across a variety of industries. This is based on contribution from dozens of organizations around the world, such as technology companies, information security firms and law enforcement agencies, including Australian Federal Police.
The ratio of incidents that result in a confirmed data breach vary from industry to industry. Some, like accommodation and retail, have a very high rate of successful breach per incident. Others like the public sector, experienced tens of thousands of incidents but only reported 193 confirmed data breaches in last year.
POINT-OF-SALE INTRUSIONS is one of the nine incident classification patterns included in the “Verizon 2016 data Breach Investigations Reports”. Many more incidents are recorded but can’t be classified due to a lack of information (Commonly that means phishing incidents without the necessary details to cluster them into a more specific pattern).
Remote attacks against the environments where retail transactions are conducted. POS terminals and POS controllers are the targeted areas (This includes remote attacks only, not physical tampering such as with payment card skimmers). Top target industries includes accommodation, food services, retail. The recorded frequency is 534 incidents where 525 is confirmed breaches.
SapphireOne is uniquely designed ERP, CRM and Business Accounting software.
It is written in 4D language. SapphireOne excels in providing all the features required to perform point of sale transactions. Entry of payment detail fields are available to record all the details for your customer’s preferred payment method.
SapphireOne prides itself by saying that to date, in SapphireOne no incident of data breach has taken place. SapphireOne ERP provides the security of your company data file. SapphireOne’s sophisticated design, secured 4D database connection protect your company data from attack cycle and ensure smooth running of your business and company data file.
SapphireOne also recommends securing your ERP, CRM & business accounting software data with Fortinet which is a leading provider of fast and secure cyber security solutions.
Even though cloud computing is on the rise, there are still a number of growing security concerns, like data security and potential downsides such as loss of internet connection and vague pricing. These issues are still a concern among many business owners.
There has been some considerable discussion on the internet, that cloud based computing is not as cheap or reliable as initially was envisaged.
Recently, a web based research company, Gartner has not been as optimistic about cloud based software and has stated it is not as simple, cheap or fast as originally claimed. At a NetSuite event in Sydney recently these claims were questioned.
Data transfer in Australia is costly in cloud based software services because of the quotas normally enforced by ISP’s. If an ISP does not have quotas during busy times data transfer can still become very slow in Australia at times.
With cloud based computing there is a very large question as to who actually owns the stored data. For example, we have had an experience where the owner of the data was told by the cloud based company supplying the cloud storage service that he didn’t own the data and refused to allow a full download of it locally. This was compounded by the fact that the data was stored in another country. In a recent article “Firms reveal their preferred cloud accounting software”, of Australian Financial review (afr) statistics illustrate that a very large group of small and medium-sized companies are using traditional locally based desktop accounting software.
The SapphireOne accounting software package already provides accessibility similar to cloud based solutions.
It still keeps your data locally and in your control. The SapphireOne server and database may be installed in a single location that is accessible from the internet. Any other locations that the business has, may be granted access to the common SapphireOne server and database.
Since the data file is owned and stored locally by the company, you have full control of your data.
And, one final consideration with storing data on a cloud based system is that Australia is both geologically and politically stable which is a big plus when considering other countries geological stability and various political governments around the world.
